At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and maintaining brand standards.
- Company: Join the vibrant team at Hotel du Vin, known for its welcoming atmosphere.
- Benefits: Competitive pay, flexible shifts, discounts on stays and dining, plus career development opportunities.
- Other info: Opportunities for career progression and a supportive work environment focused on sustainability.
- Why this job: Be the heartbeat of the hotel at night and create memorable experiences for guests.
- Qualifications: Experience in hospitality and night shifts preferred; excellent communication skills are a must.
The predicted salary is between 12.9 - 12.9 £ per hour.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.
Your role as Night Porter will involve:
- Taking responsibility for the Food & Beverage Department of the hotel during the night.
- Welcoming guests to the hotel in a friendly and helpful manner.
- Ensuring that the public areas are kept immaculate, including cleaning public areas and preparing meeting and event spaces ready for the next day.
- Assisting guests with their luggage and dealing with any enquiries.
- Carrying out nightly Health and Safety audits.
You will be organised and an excellent communicator. Experience of working in a similar role is beneficial and experience of night shift work is essential.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility if required. Shift patterns and contracted hours can all be discussed at interview.
Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.
In addition to competitive rates of pay, we offer:
- Heavily discounted Staff Room Rates at Malmaison & Hotel du Vin with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays, and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral scheme that pays up to £1,500 for referring friends.
- A quality uniform where required.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more.
- Instant access to your pay as it’s earned through Stream.
- Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals include:
- 100% of our electricity is generated using renewable energy.
- Recycling a minimum of 70% of the waste from our hotels.
- Moving to a chemical-free cleaning system in our bedrooms and public areas.
- Volunteering to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Night Porter in South Bank employer: Hotel Du Vin
Hotel du Vin is an exceptional employer, offering a vibrant work culture where creativity and collaboration thrive. With generous benefits, comprehensive training, and a strong emphasis on employee development, you will have ample opportunities for growth within a prestigious brand known for delivering unforgettable events. Join us in a dynamic environment that values your contributions and fosters a sense of pride in your work.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in South Bank
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Hotel Du Vin and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Porter in South Bank
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hotel Du Vin that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hotel Du Vin.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hotel Du Vin get a sense of who you are beyond your experience!
How to prepare for a job interview at Hotel Du Vin
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hotel Du Vin and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
