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- Tasks: Join our team as a Room Attendant, ensuring rooms are stylish and welcoming for guests.
- Company: Malmaison, a vibrant hotel brand with a focus on hospitality and teamwork.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
- Why this job: Make a difference in guest experiences while developing your career in hospitality.
- Qualifications: Passion for cleaning and hospitality, with a friendly attitude.
- Other info: Opportunities for progression and a supportive work environment.
Overview
Room Attendant – Late Shift, Malmaison
Working behind the scenes to ensure the Malmaison standards are maintained you will be a vital cog in the Hotel team. This position is for a Late Shift Room Attendant. You will predominantly work afternoon shifts, 5 days out of seven. Room Attendants will be required to style the rooms with an eye for detail and a passion for cleaning. You will be expected to work in a team to ensure the rooms are ready on time, to our standards and greeting our guests with a smile and warm welcome as they pass you on the corridors. Room Attendants have just as much interaction with our guests as any other staff member – so must be passionate about hospitality and delivering amazing service to our guests with a smile and personality.
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
Benefits and Additional Information
- In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeshipprogrammes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme– free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Responsibilities
- Style and clean hotel rooms to Malmaison standards with attention to detail.
- Work as part of a team to ensure rooms are ready on time and guests are greeted with a smile in the corridors.
- Interact with guests as part of daily service, delivering hospitality with personality.
- Participate in apprenticeship opportunities after probation where applicable.
Qualifications
The description does not specify formal qualifications. Candidates should demonstrate a passion for hospitality and cleaning, and the ability to work in a team and communicate with guests.
Application
Interested?? Click Apply Now
Equal Opportunity
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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Room Attendant - Late Shift, Malmaison employer: Hotel Du Vin
Contact Detail:
Hotel Du Vin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - Late Shift, Malmaison
✨Tip Number 1
Get to know the Malmaison vibe! Before your interview, check out their website and social media. Understanding their culture and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your hospitality skills! Think of examples where you've gone above and beyond for guests or worked well in a team. Being able to share these stories will make you stand out during the interview.
✨Tip Number 3
Dress to impress! Even though it’s a late shift, showing up looking sharp can make a great first impression. It shows you care about the role and are ready to represent Malmaison.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates right there.
We think you need these skills to ace Room Attendant - Late Shift, Malmaison
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Mention any previous experience you have in customer service or cleaning roles, and how you enjoy making guests feel welcome. We want to see that you’re excited about being part of our team!
Be Detail-Oriented: As a Room Attendant, attention to detail is key. In your application, highlight any experiences where you've had to pay close attention to cleanliness or organisation. This will show us that you understand the importance of maintaining our Malmaison standards.
Team Player Vibes: We love a good team player! Make sure to mention any teamwork experiences you’ve had, whether in previous jobs or during your studies. We want to know how you contribute to a positive team environment, especially since you'll be working closely with others.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Malmaison!
How to prepare for a job interview at Hotel Du Vin
✨Know Your Stuff
Before heading into the interview, make sure you know the ins and outs of what it means to be a Room Attendant at Malmaison. Familiarise yourself with their standards and values, especially around cleanliness and guest interaction. This will show that you're genuinely interested in the role and ready to contribute.
✨Show Your Personality
As a Room Attendant, you'll be interacting with guests regularly, so let your personality shine through during the interview. Share examples of how you've provided excellent service in the past and how you can bring a smile to guests' faces. Remember, they want someone who’s not just skilled but also passionate about hospitality!
✨Team Player Vibes
Since this role involves working closely with a team, be prepared to discuss your teamwork experiences. Highlight times when you’ve collaborated effectively with others to meet deadlines or maintain high standards. This will demonstrate that you can fit right into their hotel team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the apprenticeship programme or how they support staff development. This shows that you’re thinking long-term and are eager to grow within the company, which is something they value highly.