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- Tasks: Join our Housekeeping team to ensure guest bedrooms are spotless and welcoming.
- Company: Hotel du Vin offers luxury stays with a focus on style and hospitality across the UK.
- Benefits: Enjoy flexible shifts, discounted stays, high street discounts, and fully funded apprenticeships.
- Why this job: Be part of a vibrant team, make a difference, and grow your career in hospitality.
- Qualifications: No experience needed, just bring a positive attitude and a willingness to learn.
- Other info: We promote sustainability and offer wellness activities, plus instant pay access through Wagestream.
Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests' expectations of a perfect night’s stay.
As a Room Attendant, you will be interacting with our Guests, so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Hotel Du Vin machine ensuring all bedrooms are clean and tidy for our guests' arrival and continued stays.
You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired, earlier start times can be discussed at interview as well as flexible contracts or just weekend work. Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.
Experience in a similar role isn’t required but a positive attitude and desire to make a difference within the hotel is essential. We actively encourage internal development and progression.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Room Attendant, Hotel Du Vin employer: Hotel Du Vin
Contact Detail:
Hotel Du Vin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant, Hotel Du Vin
✨Tip Number 1
Familiarise yourself with Hotel Du Vin's values and standards. Understanding their commitment to luxury and hospitality will help you align your approach during the interview, showcasing how you can contribute to their high standards.
✨Tip Number 2
Prepare to discuss your flexibility and willingness to work varied shifts. Since the role requires adaptability, emphasising your availability for different working hours can set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience in customer service or teamwork, even if it's not directly related to housekeeping. This will demonstrate your ability to interact positively with guests and work effectively within a team.
✨Tip Number 4
Show enthusiasm for the apprenticeship opportunities available. Expressing interest in personal development and growth within the company can make you a more attractive candidate, as Hotel Du Vin values internal progression.
We think you need these skills to ace Room Attendant, Hotel Du Vin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in housekeeping. Emphasise your attention to detail and ability to work independently, as these are key traits for a Room Attendant.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the hotel. Mention your understanding of the importance of cleanliness and guest satisfaction, and how you can contribute to maintaining high standards.
Showcase Your Communication Skills: Since conversational English is essential, consider including examples of past experiences where you've successfully communicated with guests or team members. This will demonstrate your ability to interact effectively in a hospitality environment.
Highlight Your Flexibility: Mention your willingness to work flexible hours and adapt to the needs of the hotel. This shows that you're ready to meet the demands of the role and can fit into their scheduling requirements.
How to prepare for a job interview at Hotel Du Vin
✨Show Your Attention to Detail
As a Room Attendant, having an eye for detail is crucial. During the interview, be prepared to discuss how you ensure cleanliness and organisation in your previous roles or even at home. Share specific examples that highlight your commitment to high standards.
✨Demonstrate Your Communication Skills
Since you'll be interacting with guests, conversational English is essential. Practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios you could encounter while working to showcase your communication skills.
✨Express Your Flexibility
The job requires flexibility in working hours. Be honest about your availability and willingness to adapt to different shifts. Mention any previous experience where you had to adjust your schedule to meet work demands, as this will show your commitment to the role.
✨Highlight Your Positive Attitude
A positive attitude is key in hospitality. During the interview, convey your enthusiasm for the role and your desire to contribute positively to the team. Share instances where your attitude made a difference in a challenging situation, demonstrating your resilience and dedication.
