At a Glance
- Tasks: Join our Housekeeping team to ensure guest bedrooms are spotless and welcoming.
- Company: Hotel du Vin offers luxury stays with a focus on style and hospitality across the UK.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
- Other info: Flexible shifts, wellness initiatives, and opportunities for community volunteering.
- Why this job: Be part of a vibrant team, make a difference, and grow your career in hospitality.
- Qualifications: No experience needed, just bring a positive attitude and a willingness to learn.
Generous Company Benefits, Training & Development
Job Description
Rate of Pay £12.46 / 16 Hours per hour
Contract Type: Permanent
Location: Newcastle
Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.
Hotel du Vin provide a range of luxury and boutique hotels in 18 landmark locations around the United Kingdom. Synonymous with style and hospitality, Hotel du Vin offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Hotel du Vin Bistros.
Working as a Room Attendant you will be interacting with our Guests so conversational English is essential , as is the ability to work on your own for periods of time. You will bea vital cogin the Hotel Du Vin machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.
Need flexibility... You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.
Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.
Experience in a similar role isn't required but a positive attitude and desire to make a difference within the hotel is essential.
We actively encourage internal development and progression and Hotel Du Vin is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme - save up to 40% on a wide range of bikes
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work withWagestreamgiving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
- We also offercomplimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast
- We are a proud sponsor ofThe Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Room Attendant in Harrogate employer: Hotel Du Vin
Hotel du Vin in Bristol is an exceptional employer, offering a vibrant work culture where your passion for customer service can truly shine. With nationally recognised apprenticeship programmes and clear pathways for career progression, you will have ample opportunities for personal and professional growth. Enjoy unique benefits such as heavily discounted room rates and complimentary meals on your anniversaries, all while being part of a brand dedicated to delivering high-quality food and unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Harrogate
✨Tip Number 1
Familiarise yourself with the Hotel Du Vin brand and its values. Understanding their commitment to luxury and high standards will help you align your approach during interviews and discussions, showcasing your enthusiasm for being part of their team.
✨Tip Number 2
Highlight your attention to detail and ability to work independently. Since the role requires maintaining high cleanliness standards, be prepared to share examples from past experiences where you've demonstrated these skills, even if they are from different contexts.
✨Tip Number 3
Prepare to discuss your flexibility regarding working hours. The job offers set shifts but also allows for some flexibility, so showing that you're open to various shift patterns can make you a more attractive candidate.
✨Tip Number 4
Engage with current employees or read reviews about working at Hotel Du Vin. This can provide insights into the company culture and expectations, which you can reference in your conversations to demonstrate your genuine interest in the role.
We think you need these skills to ace Room Attendant in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it's not directly in housekeeping. Emphasise your attention to detail and ability to work independently, as these are key traits for a Room Attendant.
Craft a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention your positive attitude and willingness to learn, as Hotel Du Vin values candidates who are eager to make a difference.
Showcase Communication Skills:Since conversational English is essential for this role, consider including examples of how you've effectively communicated in previous jobs or experiences. This will demonstrate your ability to interact with guests.
Highlight Flexibility:Mention your availability and willingness to work flexible hours. Since the role requires set shifts but can accommodate early start times, showing that you are adaptable can make you a more attractive candidate.
How to prepare for a job interview at Hotel Du Vin
✨Show Your Attention to Detail
As a Room Attendant, having an eye for detail is crucial. During the interview, be prepared to discuss how you ensure cleanliness and organisation in your previous roles or even at home. Share specific examples that highlight your commitment to high standards.
✨Demonstrate Your Communication Skills
Since you'll be interacting with guests, it's important to showcase your conversational English skills. Practice common hospitality phrases and be ready to engage in small talk during the interview. This will help demonstrate your ability to connect with guests.
✨Express Your Flexibility
The role requires flexibility in working hours. Be open about your availability and willingness to adapt to different shifts. Mention any previous experiences where you successfully managed changing schedules or worked in a team environment.
✨Highlight Your Positive Attitude
A positive attitude is essential for this role. During the interview, convey your enthusiasm for the position and your desire to contribute positively to the hotel environment. Share instances where your attitude made a difference in your work or team dynamics.
