At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join the vibrant team at Hotel du Vin in Henley on Thames.
- Benefits: Enjoy competitive pay, discounts, and fully funded apprenticeship programmes.
- Other info: Opportunities for internal development and progression within the company.
- Why this job: Make guests smile while building a rewarding career in hospitality.
- Qualifications: A passion for service and a natural charm for hospitality.
The predicted salary is between 27000 - 32000 £ per year.
We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.
You must have a natural hospitality charm and a passion for service. You will strive to make our guests' experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes. As Receptionist, you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.
High standards will be second nature to you. You love people and making guests smile every day knowing you have delivered celebrity service. You want to be part of something different, working with the best food, drink and a brand you will be proud of. At Hotel du Vin, we create memories that the guest will never forget.
This could be the next step for you into a Supervisory position within Hotel Du Vin - we actively encourage internal development and progression. Candidates for this position would be given the opportunity to enrol on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
Receptionist - Henley On Thames employer: Hotel Du Vin
Hotel du Vin in Henley on Thames is an exceptional employer that prioritises a vibrant work culture and employee growth. With a focus on internal development, staff can look forward to career progression opportunities, including access to fully funded apprenticeship programmes. Employees enjoy a range of benefits such as discounted accommodation, dining perks, and wellness initiatives, all while being part of a team dedicated to delivering unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Henley On Thames
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotel du Vin. Understand their values, what makes them unique, and how they treat their guests. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel, so it’s crucial to showcase your charm and friendliness. Role-play common scenarios with friends or family to get comfortable handling different guest queries and situations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the role seriously and are ready to represent Hotel du Vin with style.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to highlight your passion for service right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist - Henley On Thames
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and energetic personality shine through. We want to see the real you, so don’t be afraid to show your passion for hospitality and service!
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at Hotel du Vin. Highlight any relevant experience and skills that align with our values of high standards and guest satisfaction.
Keep It Professional Yet Approachable:While we love a casual vibe, remember to keep your application professional. Use clear language and structure, but feel free to sprinkle in some warmth and charm to reflect the hospitality spirit we cherish.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hotel du Vin.
How to prepare for a job interview at Hotel Du Vin
✨Show Your Hospitality Charm
As a receptionist, your personality is key! Make sure to showcase your friendly and energetic nature during the interview. Practice a warm greeting and be ready to share examples of how you've made guests feel welcome in previous roles.
✨Know the Company Inside Out
Do your homework on Hotel du Vin! Familiarise yourself with their values, services, and what sets them apart in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Prepare for Common Scenarios
Think about the types of queries you might encounter as a receptionist. Prepare responses for common situations, like handling complaints or managing busy check-in times. This shows that you're proactive and ready to tackle challenges head-on.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or the apprenticeship scheme. This demonstrates your genuine interest in the role and your desire to grow within the company.
