At a Glance
- Tasks: Lead the reception team and create unforgettable guest experiences at Hotel du Vin.
- Company: Join the vibrant team at Hotel du Vin in Glasgow.
- Benefits: Competitive pay, discounts on stays, dining, and a range of perks.
- Other info: Opportunities for career progression and fully funded apprenticeships.
- Why this job: Be the face of hospitality and make guests smile every day.
- Qualifications: Passion for service and natural charm in hospitality.
The predicted salary is between 27600 - 28800 £ per year.
We are looking for a friendly, passionate and energetic Reception Supervisor to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.
You must have a natural hospitality charm and a passion for service. You will strive to make our guests' experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes. As Reception Supervisor, you and the reception team are the first and last people our guests see; you set the tone for the visit and ensure that everything has gone above and beyond before they leave.
High standards will be second nature to you. You love people and making guests smile every day knowing you have delivered celebrity service. You want to be part of something different, working with the best food, drink and a brand you will be proud of. At Hotel du Vin, we create memories that the guest will never forget.
This could be the next step for you into a Supervisory position within Hotel Du Vin - we actively encourage internal development and progression. Candidates for this position would be given the opportunity to enrol on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
We have a Wellness...
Reception Supervisor - Glasgow employer: Hotel Du Vin
Hotel du Vin is an exceptional employer that prioritises the growth and well-being of its staff, offering a vibrant work culture in the heart of Glasgow. As a Reception Supervisor, you will enjoy competitive pay, extensive benefits including discounted stays and dining, and opportunities for career advancement through fully funded apprenticeship programmes. Join a team that values your passion for hospitality and provides a supportive environment where you can thrive and create unforgettable experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor - Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hotel du Vin's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Reception Supervisor, you'll be the face of the hotel. Role-play common guest scenarios with friends or family to boost your confidence and ensure you're ready to deliver that celebrity service.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional for your interview – it shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reception Supervisor - Glasgow
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application to the Reception Supervisor role. Highlight your relevant experience and skills that match what we’re looking for at Hotel du Vin. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if it helps to get your key points across!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Hotel du Vin.
How to prepare for a job interview at Hotel Du Vin
✨Show Your Hospitality Charm
As a Reception Supervisor, your natural charm and passion for service are key. During the interview, let your personality shine through. Share stories that highlight your experience in hospitality and how you've gone above and beyond for guests in the past.
✨Know the Company Inside Out
Do your homework on Hotel du Vin! Familiarise yourself with their values, the unique experiences they offer, and their commitment to high standards. This will not only impress your interviewers but also help you articulate why you want to be part of their team.
✨Prepare for Scenario Questions
Expect questions about handling guest queries and complaints. Think of specific examples where you’ve successfully resolved issues or created memorable experiences for guests. This shows you can think on your feet and maintain high service standards under pressure.
✨Dress to Impress
First impressions matter, especially in hospitality. Choose an outfit that reflects the professional yet stylish vibe of Hotel du Vin. Aim for smart-casual attire that showcases your personality while still looking polished and ready to represent the brand.
