Waiter/ Waitress in Reading

Waiter/ Waitress in Reading

Reading Full-Time 12 - 16 £ / hour (est.) No home office possible
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Hotel Du Vin

At a Glance

  • Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
  • Company: Join Malmaison, a vibrant brand known for great food and unforgettable experiences.
  • Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
  • Why this job: Make memories for guests while developing your skills in a fun environment.
  • Qualifications: Passion for customer service and a willingness to learn are essential.
  • Other info: Flexible shifts, apprenticeship programmes, and a supportive team culture await you.

The predicted salary is between 12 - 16 £ per hour.

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. In this role, you will be the face of the restaurant, helping control the flow and communicating with the kitchen and restaurant management to ensure a smooth dining experience for our guests. We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships alongside our detailed brand training. We’ll help you be 'The Difference' between good and great guest experiences. Experience isn’t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential. Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression.

In addition to competitive rates of pay, we offer:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off the best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros.
  • Fully funded Apprenticeship programmes that support you in developing your career.
  • High Street Discounts on a range of high street shops, experiences, holidays, and much more.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!).
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more.
  • Wagestream giving instant access to your pay as it’s earned, allowing you to track your wages in real time and manage your money better.
  • Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
  • Proud sponsor of The Brain Charity, helping people with neurological conditions lead longer, healthier, happier lives.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy, mostly from Wind Farms around the UK.
  • We recycle a minimum of 70% of the waste from our hotels, championed by our Sustainability Council.
  • Moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Waiter/ Waitress in Reading employer: Hotel Du Vin

At Malmaison Reading, we pride ourselves on being an exceptional employer that values passion and dedication in our team. With a vibrant work culture that encourages personal growth through nationally recognised apprenticeships and internal progression opportunities, we offer a range of benefits including discounted stays, high street discounts, and wellness initiatives. Join us to create unforgettable experiences for our guests while enjoying the flexibility of varied shifts and a supportive environment that champions sustainability and community involvement.
Hotel Du Vin

Contact Detail:

Hotel Du Vin Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter/ Waitress in Reading

✨Tip Number 1

Get to know the restaurant vibe! Before your interview, pop in for a coffee or a meal. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows you're genuinely interested in being part of the team!

✨Tip Number 2

Practice your people skills! As a waiter or waitress, you'll be the face of the restaurant. Role-play common scenarios with friends or family to boost your confidence in handling customer interactions and tricky situations.

✨Tip Number 3

Be ready to showcase your passion! During the interview, share your love for great customer service and any experiences that highlight your willingness to learn. Remember, they’re looking for enthusiasm just as much as experience!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about perks and benefits that come with the job, making it easier for you to prepare for your interview.

We think you need these skills to ace Waiter/ Waitress in Reading

Customer Service
Communication Skills
Teamwork
Adaptability
Attention to Detail
Time Management
Problem-Solving Skills
Willingness to Learn
Flexibility
Multitasking
Interpersonal Skills
Sales Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating great experiences for our guests!

Tailor Your CV: Make sure to customise your CV for the role. Highlight any relevant experience or skills that align with what we’re looking for in a Waiter/Waitress. It helps us see why you’d be a great fit!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff. This makes it easier for us to see your strengths!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Hotel Du Vin

✨Know the Menu Inside Out

Before your interview, take some time to familiarise yourself with the menu and any special dishes. This shows your enthusiasm for the role and helps you answer questions about food and drink confidently.

✨Show Off Your People Skills

As a waiter or waitress, customer service is key. Be prepared to share examples of how you've provided excellent service in the past, even if it's from a different job. Highlight your ability to handle difficult situations with grace.

✨Flexibility is Your Friend

Since the restaurant operates 7 days a week, be ready to discuss your availability. If you can work evenings and weekends, make sure to mention it! This flexibility can set you apart from other candidates.

✨Express Your Willingness to Learn

Malmaison values a passion for learning. Talk about your eagerness to develop new skills and take advantage of their apprenticeship programmes. This shows you're committed to growing within the company.

Waiter/ Waitress in Reading
Hotel Du Vin
Location: Reading
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