At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and ensuring their stay is unforgettable.
- Company: Join the vibrant team at Hotel Du Vin in Henley on Thames.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
- Other info: Opportunities for growth and sustainability initiatives to be proud of.
- Why this job: Make guests smile while developing your career in a supportive environment.
- Qualifications: Passion for people and a desire to deliver exceptional service.
The predicted salary is between 27200 - 33600 £ per year.
We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. You love people and making guests smile every day knowing you have delivered celebrity service. You want to be part of something different, working with the best food, drink and a brand you will be proud of.
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enrol on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary.
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist Nights (Full Time) in Oxford employer: Hotel Du Vin
Hotel du Vin in Henley on Thames is an exceptional employer, offering a vibrant work culture where every team member plays a crucial role in delivering outstanding guest experiences. With a strong focus on employee development through fully funded apprenticeship programmes and numerous benefits such as discounted room rates and high street discounts, we ensure our staff feel valued and supported. Join us to be part of a sustainable and inclusive environment that prioritises both personal growth and community well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Nights (Full Time) in Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotel du Vin and its values. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions and making them feel welcome.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview – it shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist Nights (Full Time) in Oxford
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you love making guests smile.
Tailor Your Application:Make sure to customise your application to fit the Receptionist role at Hotel du Vin. Highlight your relevant experience and skills that match what we’re looking for, like your ability to create a welcoming atmosphere.
Show Enthusiasm:We’re all about energy and passion here at StudySmarter! Make sure your application reflects your excitement about joining our team and contributing to the amazing guest experiences we aim to provide.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Hotel Du Vin
✨Know the Company
Before your interview, take some time to research Hotel du Vin and its values. Understand their commitment to customer service and sustainability. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples of how you've provided excellent customer service in the past. Think about times when you've gone above and beyond to make someone’s day better – this is your chance to shine!
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously. Remember, you want to convey that you can represent the brand well.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that demonstrate your interest in the role and the company. For example, you could ask about the team culture or opportunities for progression within the company. This shows you're not just looking for any job, but are keen on growing with them.
