At a Glance
- Tasks: Be the friendly face that welcomes guests and ensures their stay is unforgettable.
- Company: Join the vibrant team at Hotel du Vin in Henley on Thames.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
- Other info: Opportunities for career progression and a commitment to sustainability.
- Why this job: Make guests smile while developing your career in a supportive environment.
- Qualifications: Passion for hospitality and excellent communication skills.
The predicted salary is between 27000 - 33000 £ per year.
We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. You love people and making guests smile every day knowing you have delivered celebrity service. You want to be part of something different, working with the best food, drink and a brand you will be proud of.
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enrol on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary.
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist Hotel - Full Time in Oxford employer: Hotel Du Vin
Hotel du Vin in Henley on Thames is an exceptional employer, offering a vibrant work culture where employees are encouraged to grow and develop through fully funded apprenticeship programmes. With competitive pay, generous staff discounts, and a commitment to sustainability, we provide a supportive environment that values both personal and professional development, making it a rewarding place to work for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Hotel - Full Time in Oxford
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Hotel du Vin. Familiarise yourself with their values, services, and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence. Think about how you'd handle tricky situations or make guests feel special – it’s all about that celebrity service!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects the hotel's style while still being comfortable. You want to look professional but also approachable – after all, you’ll be welcoming guests with a smile!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance to stand out. Plus, you can easily find all the info you need about the role and our amazing perks!
We think you need these skills to ace Receptionist Hotel - Full Time in Oxford
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how much you love making guests smile.
Tailor Your Application:Make sure to customise your application for the Receptionist role at Hotel du Vin. Highlight your relevant experience and skills that match what we’re looking for, like your ability to create a welcoming atmosphere and deliver top-notch service.
Show Enthusiasm:We love candidates who are excited about joining our team! In your application, express why you want to work with us and how you can contribute to our friendly and energetic environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at Hotel du Vin.
How to prepare for a job interview at Hotel Du Vin
✨Know the Hotel Inside Out
Before your interview, take some time to research Hotel du Vin and its unique offerings. Familiarise yourself with their services, values, and sustainability goals. This will not only impress the interviewers but also help you understand how you can contribute to their mission.
✨Showcase Your People Skills
As a receptionist, your ability to connect with guests is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone’s day better – this will highlight your passion for hospitality.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role and the importance of representing the hotel well. Remember, you’re aiming to embody the friendly and energetic vibe they’re looking for.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture, opportunities for progression, or details about the apprenticeship scheme. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
