Guest Experience Supervisor | Front Desk (Luxury Hotel) in Oxford
Guest Experience Supervisor | Front Desk (Luxury Hotel)

Guest Experience Supervisor | Front Desk (Luxury Hotel) in Oxford

Oxford Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front desk team to create unforgettable guest experiences.
  • Company: Renowned hotel chain in Oxford with a focus on luxury and service.
  • Benefits: Competitive salary, discounted stays, funded apprenticeships, and growth opportunities.
  • Why this job: Be the face of luxury hospitality and make every guest's stay memorable.
  • Qualifications: Experience in hospitality and strong leadership skills.
  • Other info: Join a vibrant team dedicated to excellence and career advancement.

The predicted salary is between 30000 - 42000 Β£ per year.

A prominent hotel chain in Oxford is seeking a Reception Supervisor to deliver exceptional guest experiences. As the first point of contact, you will set the tone for their stay and ensure that every visit exceeds expectations.

The role offers a competitive salary, extensive perks including discounted stays, funded apprenticeship programs, and opportunities for internal growth. Join a team that prioritises high standards and career development while enjoying the benefits of working in a vibrant hospitality environment.

Guest Experience Supervisor | Front Desk (Luxury Hotel) in Oxford employer: Hotel Du Vin

Join a prestigious hotel chain in Oxford, where we pride ourselves on delivering exceptional guest experiences and fostering a supportive work culture. As a Guest Experience Supervisor, you will benefit from competitive salaries, generous perks like discounted stays, and funded apprenticeship programmes, all while being part of a dynamic team that values career development and high standards in hospitality.
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Contact Detail:

Hotel Du Vin Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Guest Experience Supervisor | Front Desk (Luxury Hotel) in Oxford

✨Tip Number 1

Make sure to research the hotel chain before your interview. Knowing their values and what sets them apart will help you tailor your responses and show that you're genuinely interested in delivering exceptional guest experiences.

✨Tip Number 2

Practice your communication skills! As a Reception Supervisor, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with grace.

✨Tip Number 3

Network with current employees if you can. They can provide insider tips on the company culture and what it takes to succeed in the role. Plus, a referral from someone inside the hotel can give you a leg up in the hiring process!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and eager to join our vibrant hospitality team.

We think you need these skills to ace Guest Experience Supervisor | Front Desk (Luxury Hotel) in Oxford

Customer Service Skills
Communication Skills
Leadership Skills
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Conflict Resolution
Organisational Skills
Adaptability
Multitasking
Hospitality Knowledge
Sales Skills

Some tips for your application 🫑

Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring warmth and charm to the guest experience. Don’t be afraid to share a bit about yourself and what makes you passionate about hospitality.

Tailor Your Application: Make sure to customise your application for the Guest Experience Supervisor role. Highlight your relevant experience and skills that align with delivering exceptional guest experiences. We love seeing how you connect your background to our values!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Use bullet points if necessary to make your achievements stand out – we want to see what you’ve accomplished!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at this fantastic hotel in Oxford!

How to prepare for a job interview at Hotel Du Vin

✨Know the Hotel Inside Out

Before your interview, make sure to research the hotel chain thoroughly. Familiarise yourself with their values, services, and any recent news or awards. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their standards.

✨Showcase Your Customer Service Skills

As a Guest Experience Supervisor, your ability to handle guest interactions is crucial. Prepare examples from your past experiences where you went above and beyond for a guest. Highlight how you resolved issues and created memorable experiences, as this will demonstrate your commitment to exceptional service.

✨Dress to Impress

First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. Opt for business attire that reflects the luxury aspect of the hotel. This shows that you understand the importance of presentation in creating a welcoming atmosphere.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure guest satisfaction. This not only shows your interest in the role but also gives you valuable insights into whether the hotel is the right fit for you.

Guest Experience Supervisor | Front Desk (Luxury Hotel) in Oxford
Hotel Du Vin
Location: Oxford
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  • Guest Experience Supervisor | Front Desk (Luxury Hotel) in Oxford

    Oxford
    Full-Time
    30000 - 42000 Β£ / year (est.)
  • H

    Hotel Du Vin

    200-500
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