At a Glance
- Tasks: Manage multiple departments and ensure smooth operations in a bustling hotel environment.
- Company: Join the vibrant team at Hotel du Vin, known for its exceptional service.
- Benefits: Enjoy competitive pay, discounted stays, and wellness initiatives.
- Other info: Be part of a sustainable workplace with volunteer opportunities and a supportive culture.
- Why this job: Grow your career from Junior to Senior HoD while making a real impact.
- Qualifications: Hands-on management experience in Food & Beverage and customer-facing roles.
The predicted salary is between 24000 - 30000 £ per year.
Working across multiple departments, this Duty Manager role gives you the chance to work as part of the F&B and Front Office teams in our bustling hotel. You will be a hands-on manager with experience of working within a busy Food & Beverage Department. You will be looking for a role that will allow you to continue your development from Junior HoD to a Senior HoD role. As Duty Manager within Hotel du Vin you will be assisting in the smooth running of all customer-facing departments – from working alongside the breakfast team, dealing with a busy check-out period through to checking bedrooms with the Housekeeping Manager. Experience in Guest Relations would be advantageous, as would an interest in what is trending in the local area around the hotel.
Responsibilities
- Assist in the smooth running of all customer-facing departments.
- Coordinate with breakfast, front office, check-out period and housekeeping to ensure quality service.
- Support the development from Junior HoD to Senior HoD role.
- Progress to a Head of.
Requirements
- Hands-on manager experience in a busy Food & Beverage Department.
- Experience in customer-facing departments and guest relations.
- Interest in local area trends and customer engagement.
Benefits
- Competitive rates of pay.
- Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality – rooms from £65 per night.
- Discounted friends and family room rate – 50% off best available rate.
- 35% off bill at Brasseries and Bistros.
- Fully funded apprenticeship programmes to support career development.
- High street discounts on a range of shops, experiences, holidays and more.
- Cycle-to-work scheme – save up to 40% on a wide range of bikes.
- Healthcare cash plans – dental, optical, medical and more, available from £5 per month.
- Referral scheme paying up to £1,500 for referrals.
- Uniform that is suitable for a professional environment.
- Wellness & National Campaign Days calendar – includes Pay Day lunches, National Popcorn Day, Mental Health Awareness Week and more.
- Instant access to pay through Wagestream.
- Complimentary stays on your 1st, 3rd and 5th anniversaries with dinner, bed & breakfast.
- Support of The Brain Charity as proud sponsor.
- Employee Assistance Programme – free, confidential advice 24/7.
- Private medical healthcare bonus plan based on clear and transparent KPIs.
- Critical illness cover.
- Life assurance.
- Sustainability – 100% renewable electricity, 70% waste recycling, chemical-free cleaning, enzyme-based eco-friendly systems, and volunteer opportunities.
- Volunteer for sustainable charities for two days per year on full pay.
Duty Manager, Hotel Du Vin - Henley On Thames in Oxford employer: Hotel Du Vin
Hotel du Vin in Henley On Thames is an exceptional employer that prioritises employee development and well-being. With a vibrant work culture that encourages growth from Junior to Senior Head of Department roles, staff enjoy competitive pay, generous discounts on accommodation and dining, and comprehensive health benefits. The commitment to sustainability and community engagement, alongside unique perks like complimentary stays on anniversaries, makes it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager, Hotel Du Vin - Henley On Thames in Oxford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hotel Du Vin. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hotel Du Vin
Don't be shy about reaching out to Hotel Du Vin directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager, Hotel Du Vin - Henley On Thames in Oxford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hotel Du Vin and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hotel Du Vin
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
