At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and maintaining brand standards.
- Company: Join the vibrant team at Hotel du Vin in Stratford-upon-Avon.
- Benefits: Competitive pay, flexible shifts, free meals, and discounts on stays and dining.
- Other info: Opportunities for career progression and nationally recognised apprenticeships available.
- Why this job: Make a difference in guest experiences while working in a dynamic environment.
- Qualifications: Experience in night shifts and hospitality roles is preferred.
The predicted salary is between 27300 - 27300 £ per year.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.
Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night. You will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate. You will be cleaning public areas and preparing meeting and event spaces ready for the next day.
You will be assisting guests with their luggage, dealing with any enquiries, and carrying out nightly Health and Safety audits. Experience of working in a similar role is beneficial and experience of night shift work is essential.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days, which means we can offer great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.
Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles. In addition to competitive rates of pay, we offer:
- A share of TRONC / Service Charge.
- Meals provided on duty and all breaks are paid.
- Annual pay review.
- 4 on / 4 off shift patterns available.
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Porter - Weekends employer: Hotel Du Vin
Hotel du Vin Stratford-upon-Avon is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With flexible shift patterns, competitive pay, and a range of benefits including discounted stays and meals, we ensure our Night Porters feel valued and supported. Join us to be part of a team that not only delivers outstanding guest experiences but also champions sustainability and community support.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter - Weekends
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Stratford-upon-Avon and check out Hotel du Vin. Familiarising yourself with the area and the hotel’s vibe will help you stand out as someone who’s genuinely interested.
✨Tip Number 2
Practice your night-time hospitality skills! Think about how you’d handle guest queries or issues during the night shift. Role-playing these scenarios with a friend can boost your confidence and show us you’re ready for the hands-on nature of the role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work as a Night Porter at Hotel du Vin.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing perks right there, making it easier for you to tailor your approach.
We think you need these skills to ace Night Porter - Weekends
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application for the Night Porter role. Highlight any relevant experience, especially in night shifts or hospitality, and explain how it aligns with what we’re looking for at Hotel du Vin.
Show Enthusiasm:We love seeing candidates who are genuinely excited about the role! In your application, express why you want to work with us and how you can help create great guest experiences during those night shifts.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can start the process of getting you on board!
How to prepare for a job interview at Hotel Du Vin
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities like managing guest expectations, overseeing the Food & Beverage Department, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be the face of the hotel during the night. Prepare examples from your past experiences where you've gone above and beyond for guests. Highlighting your ability to handle enquiries and assist with luggage will demonstrate that you can provide excellent service even when the sun goes down.
✨Prepare for Health and Safety Questions
Since part of the job involves conducting nightly Health and Safety audits, brush up on basic safety protocols and regulations relevant to hotels. Be ready to discuss how you would handle emergencies or ensure guest safety during your shift. This shows that you take the role seriously and are prepared for any situation.
✨Ask About Shift Flexibility
Given the nature of the job, it's important to discuss shift patterns and flexibility during your interview. Prepare thoughtful questions about how shifts are scheduled and what the expectations are for weekend work. This not only shows your interest but also helps you gauge if the role fits your lifestyle.
