At a Glance
- Tasks: Manage hotel operations overnight, ensuring guest satisfaction and cleanliness.
- Company: Join Hotel du Vin, a renowned hospitality brand known for exceptional service.
- Benefits: Enjoy flexible shifts, discounted stays, high street discounts, and funded apprenticeships.
- Other info: Work with a company committed to sustainability and community support.
- Why this job: Be part of a dynamic team that values your growth and offers real career progression.
- Qualifications: Experience in night shifts and hospitality roles is preferred; excellent communication skills are essential.
The predicted salary is between 22000 - 30000 £ per year.
Generous Company Benefits, Training & Development
Job Description
Rate of pay / Hours:£13.07 per hour plus TRONC (service charge) Contract Type:5 on/ 2 off shift pattern Location: Hotel du Vin Brighton
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.
As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate - you will be cleaning public areas and preparing meeting and event spaces ready for the next day.
You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.
Experience of working in a similar role is beneficial and experience of night shift work is essential.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.
Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.
In addition to competitive rates of pay we offer:
- A share of TRONC / Service Charge.
- Meals provided on duty and all breaks are paid.
- Annual pay review.
- 4 on / 4 off shift patterns available.
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work withWagestreamgiving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offercomplimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast
- We are a proud sponsor ofThe Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Night Porter in Brighton employer: Hotel Du Vin
Hotel du Vin in Bristol is an exceptional employer, offering a vibrant work culture where your passion for customer service can truly shine. With nationally recognised apprenticeship programmes and clear pathways for career progression, you will have ample opportunities for personal and professional growth. Enjoy unique benefits such as heavily discounted room rates and complimentary meals on your anniversaries, all while being part of a brand dedicated to delivering high-quality food and unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Brighton
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the ins and outs of Hotel du Vin, including their food and beverage offerings, will help you stand out during the interview. This shows your genuine interest in the role and the brand.
✨Tip Number 2
Highlight your experience with night shifts or similar roles. If you've worked in hospitality before, especially during the night, be ready to discuss specific situations where you managed guest expectations or handled emergencies effectively.
✨Tip Number 3
Prepare to demonstrate your organisational skills. As a Night Porter, you'll need to manage multiple tasks simultaneously. Think of examples from your past work where you successfully juggled responsibilities and maintained high standards.
✨Tip Number 4
Showcase your communication skills. Since you'll be interacting with guests and team members throughout the night, be prepared to discuss how you ensure clear and friendly communication, even in challenging situations.
We think you need these skills to ace Night Porter in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in hospitality or night shift roles. Emphasise skills like communication, organisation, and any previous responsibilities that align with the Night Porter position.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the hotel industry. Mention specific reasons why you want to work at Hotel du Vin and how you can contribute to maintaining their high standards.
Highlight Relevant Experience:If you have experience in managing guest expectations or working in a similar role, be sure to detail this in your application. Include examples of how you've handled guest inquiries or maintained cleanliness in public areas.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Night Porter role.
How to prepare for a job interview at Hotel Du Vin
✨Show Your Night Owl Skills
Since this role requires working night shifts, highlight any previous experience you have in similar roles or environments. Emphasise your ability to stay alert and manage tasks efficiently during the night.
✨Demonstrate Excellent Communication
As a Night Porter, you'll be interacting with guests and handling their enquiries. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Highlight Your Organisational Skills
The job involves managing various responsibilities simultaneously. Be ready to discuss how you prioritise tasks and maintain organisation, particularly during busy periods.
✨Understand Health and Safety Protocols
Familiarise yourself with basic health and safety regulations relevant to hospitality. Being able to discuss these protocols will show that you take guest safety seriously and are prepared for the role.
