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- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and maintaining brand standards.
- Company: Frasers Hospitality, known for its vibrant culture and commitment to sustainability.
- Benefits: Up to £13/hour, flexible shifts, discounts on stays and dining, and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in guest experiences while working nights.
- Qualifications: Experience in hospitality and night shifts preferred; excellent communication skills required.
- Other info: Opportunities for progression to supervisory roles and a supportive work environment.
Role: Night Porter:
Location: Liverpool Pay: Up to £13.00 per hour [Including Service Charge (TRONC)] = total potential earnings of £13 per hour.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.
As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate – you will be cleaning public areas and preparing meeting and event spaces ready for the next day.
You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.
Experience of working in a similar role is beneficial and experience of night shift work is essential.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guest experiences.
Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Porter employer: Hotel Du Vin
Contact Detail:
Hotel Du Vin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Night Porter role.
✨Tip Number 2
Be ready for the interview! Brush up on your knowledge about the hotel and its values. Show them you’re not just looking for any job, but that you genuinely want to be part of their team and contribute to those great guest experiences.
✨Tip Number 3
Show off your flexibility! Since the role requires working various shifts, highlight your availability during evenings and weekends. This will show that you’re committed and ready to jump in whenever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference, especially for a role like Night Porter where guest interaction is key.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in night shifts or hospitality roles. We love seeing how your past experiences can contribute to our team. Don’t forget to mention any specific skills that align with the job description!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Hotel Du Vin
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities like managing guest expectations, overseeing the Food & Beverage Department, and conducting Health and Safety audits. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Night Porter, excellent communication is key. Prepare examples of how you've effectively communicated with guests or team members in past roles. Think about times when you resolved issues or made someone feel welcome. This will demonstrate your ability to handle guest enquiries and create a positive atmosphere.
✨Highlight Your Organisational Skills
Being organised is crucial for this role, especially when managing multiple tasks during the night shift. Bring up specific instances where your organisational skills made a difference, whether it was preparing event spaces or keeping public areas immaculate. This will show that you can keep everything running smoothly while guests sleep.
✨Be Ready to Discuss Flexibility
Since the job requires working various shifts, be prepared to discuss your availability and flexibility. Think about how you can adapt to the busy evenings and weekends mentioned in the job description. Showing that you're open to different shift patterns will make you a more attractive candidate.
