At a Glance
- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Hotel du Vin, a brand known for great food and unforgettable memories.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
- Other info: Work in a dynamic environment with a focus on sustainability and community support.
- Why this job: Kickstart your career in hospitality with flexible hours and growth opportunities.
- Qualifications: Passion for customer service and a willingness to learn are essential.
The predicted salary is between 1280 - 1280 £ per month.
Rate of Pay / Hours: £12.80 / 16 hours. Under 18's rate: £10.85 per hour. Contract: Part Time. Location: Hotel Du Vin Newcastle.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel du Vin.
Responsibilities: In this role you will be the face of the restaurant, helping control the flow and communicating with the kitchen and restaurant management to ensure a smooth dining experience for our guests. We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
Training and Career Development: If you are looking for career training, we offer nationally recognised apprenticeships alongside our detailed brand training. We’ll help you be ‘The Difference’ between good and great guest experiences.
Qualifications: Experience isn’t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential.
Why join us: Do you want to be part of something different, working with the best food, drink and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression.
Benefits:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream – instant access to your pay as it’s earned, allowing you to track wages in real time and save directly from your salary.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- We are a proud sponsor of The Brain Charity, helping people with neurological conditions to lead healthier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy, most from wind farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels, championed by our Sustainability Council.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Waiter/ Waitress, Hotel du Vin in Newcastle upon Tyne employer: Hotel Du Vin
At Hotel du Vin Newcastle, we pride ourselves on being an exceptional employer that values flexibility, employee growth, and a vibrant work culture. With competitive pay, extensive benefits including discounted stays and meals, and opportunities for career development through recognised apprenticeships, we empower our team to create unforgettable experiences for our guests while fostering a supportive environment. Join us and be part of a brand that champions sustainability and community engagement, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress, Hotel du Vin in Newcastle upon Tyne
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop into Hotel du Vin Newcastle and soak up the atmosphere. This will help you understand what they value in their staff and give you a chance to chat with current employees about their experiences.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable with handling different dining scenarios. Show them you can keep things smooth and friendly, just like they want for their guests.
✨Tip Number 3
Be flexible with your availability! Since they need staff for various shifts, let them know you're open to working evenings and weekends. This shows you're keen and ready to jump in whenever they need you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the perks and benefits that come with the job right there!
We think you need these skills to ace Waiter/ Waitress, Hotel du Vin in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through. We love seeing candidates who are genuinely excited about creating memorable experiences for our guests!
Tailor Your Application:Make sure to customise your application to reflect the specific role at Hotel du Vin. Highlight any relevant skills or experiences that align with being a waiter/waitress, and don’t forget to mention your flexibility with shifts!
Keep It Clear and Concise:We appreciate a straightforward application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website:For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Hotel Du Vin
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and even suggest pairings shows your enthusiasm for the role and helps you stand out as a candidate who is genuinely interested in providing great customer service.
✨Show Off Your People Skills
As a waiter or waitress, communication is key. Prepare examples of how you've successfully interacted with customers in the past, whether it’s resolving complaints or creating a welcoming atmosphere. This will demonstrate your ability to be 'The Difference' in guest experiences.
✨Flexibility is Your Friend
Since the role requires working various shifts, be ready to discuss your availability openly. Highlight your willingness to adapt to different schedules, especially during busy evenings and weekends, which shows you're committed to being part of the team.
✨Ask About Training Opportunities
Express your interest in career development during the interview. Inquire about the apprenticeship programmes and other training options available. This not only shows your ambition but also aligns with Hotel du Vin's commitment to helping staff grow within the company.
