At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join the vibrant team at Hotel Du Vin, known for its exceptional service.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
- Other info: Opportunities for career progression and a supportive work environment.
- Why this job: Make guests smile every day while building a rewarding career in hospitality.
- Qualifications: A passion for service and a natural charm for hospitality.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.
You must have a natural hospitality charm and a passion for service. You will strive to make our guests' experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.
As Receptionist, you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. High standards will be second nature to you. You love people and making guests smile every day knowing you have delivered celebrity service. You want to be part of something different, working with the best food, drink and a brand you will be proud of. At Hotel du Vin, we create memories that the guest will never forget.
This could be the next step for you into a Supervisory position within Hotel Du Vin - we actively encourage internal development and progression.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist, Hotel Du Vin - Newcastle in Newcastle upon Tyne employer: Hotel Du Vin
At Hotel Du Vin in Newcastle, we pride ourselves on being an exceptional employer that values passion and dedication in the hospitality industry. Our vibrant work culture fosters personal growth through fully funded apprenticeship programmes and numerous internal development opportunities, ensuring that every team member can build a rewarding career. With competitive pay, generous staff discounts, and a commitment to sustainability, we create an environment where employees thrive while delivering unforgettable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist, Hotel Du Vin - Newcastle in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotel Du Vin. Understand their values, what they stand for, and their unique offerings. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. Think about how you'd handle guest queries or complaints. The more comfortable you are with these situations, the more confident you'll be during the real deal.
✨Tip Number 3
Dress to impress! As the face of the hotel, your appearance matters. Choose an outfit that reflects the hotel's vibe while still being professional. A polished look can make a great first impression and set the tone for your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role at Hotel Du Vin!
We think you need these skills to ace Receptionist, Hotel Du Vin - Newcastle in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and energetic personality shine through! We want to see that natural hospitality charm you have, so don’t be afraid to show us who you are.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at Hotel Du Vin. Highlight your passion for service and any relevant experience that shows you can deliver that celebrity service we pride ourselves on.
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our fantastic team at Hotel Du Vin!
How to prepare for a job interview at Hotel Du Vin
✨Show Your Hospitality Charm
As a receptionist, your natural charm and passion for service are key. During the interview, share specific examples of how you've made guests feel welcome in previous roles. This will demonstrate that you understand the importance of creating memorable experiences.
✨Know the Hotel Inside Out
Familiarise yourself with Hotel Du Vin's offerings, values, and sustainability goals. Being able to discuss their unique features and benefits will show your genuine interest in the role and the company, making you stand out as a candidate.
✨Prepare for Common Scenarios
Think about potential guest queries or complaints you might encounter and how you would handle them. Practising your responses will help you feel more confident and ready to showcase your problem-solving skills during the interview.
✨Dress to Impress
First impressions matter, especially in hospitality. Choose an outfit that reflects the hotel's style while remaining professional. A polished appearance will convey your seriousness about the role and your understanding of the industry standards.
