Night Porter: Guest Experience & F&B Lead (Night Shift) in Manchester
Night Porter: Guest Experience & F&B Lead (Night Shift)

Night Porter: Guest Experience & F&B Lead (Night Shift) in Manchester

Manchester Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage guest experiences and ensure smooth operations during the night shift.
  • Company: Luxury hotel and dining group in Manchester with a focus on excellence.
  • Benefits: Competitive pay, flexible shifts, discounts at hotels, and a funded apprenticeship programme.
  • Why this job: Join a dynamic team and enhance guest experiences in a luxury setting.
  • Qualifications: Experience in hospitality and strong communication skills.
  • Other info: Perfect for night owls looking for a rewarding role with perks.

The predicted salary is between 20000 - 30000 £ per year.

A luxury hotel and dining group in Manchester is looking for a Night Porter to oversee operations during the night. This hands-on role involves managing guest expectations, maintaining the hotel's standards, and ensuring the Food & Beverage Department runs smoothly.

The ideal candidate will have experience in a similar role and excellent communication skills. This position offers competitive pay, flexible shifts, and numerous perks, including discounted rates at hotels and a fully funded apprenticeship program.

Night Porter: Guest Experience & F&B Lead (Night Shift) in Manchester employer: Hotel Du Vin

Join a prestigious luxury hotel and dining group in Manchester, where we prioritise employee satisfaction and growth. Our vibrant work culture fosters collaboration and innovation, offering competitive pay, flexible shifts, and unique benefits such as discounted hotel rates and a fully funded apprenticeship programme, making it an ideal environment for those seeking meaningful and rewarding employment.
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Contact Detail:

Hotel Du Vin Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Porter: Guest Experience & F&B Lead (Night Shift) in Manchester

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Show off your personality during interviews! As a Night Porter, you'll be the face of the hotel at night, so let your communication skills shine. Be genuine and engage with your interviewers to leave a lasting impression.

✨Tip Number 3

Research the hotel and dining group before your interview. Knowing their values and standards will help you tailor your answers and demonstrate that you're the perfect fit for maintaining their high guest experience.

✨Tip Number 4

Apply through our website! We make it easy for you to find and apply for the Night Porter position. Plus, it shows you're serious about joining our team and ready to take on the night shift challenge!

We think you need these skills to ace Night Porter: Guest Experience & F&B Lead (Night Shift) in Manchester

Guest Management
Food & Beverage Knowledge
Communication Skills
Operational Oversight
Attention to Detail
Problem-Solving Skills
Time Management
Customer Service Skills
Team Collaboration
Flexibility

Some tips for your application 🫡

Show Your Experience: When you're writing your application, make sure to highlight any previous experience in similar roles. We want to see how you've managed guest expectations and maintained high standards in the past.

Communicate Clearly: Since excellent communication skills are key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your qualifications.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Night Porter position. We love seeing candidates who take the time to connect their skills with what we’re looking for.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Hotel Du Vin

✨Know the Hotel Inside Out

Before your interview, make sure you research the hotel and its dining options thoroughly. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions about how you can enhance guest experiences.

✨Showcase Your Communication Skills

As a Night Porter, you'll need to communicate effectively with guests and staff alike. Prepare examples from your past experience where you've successfully handled guest inquiries or resolved issues. This will demonstrate your ability to maintain high standards and manage expectations.

✨Highlight Your Hands-On Experience

Since this role is very hands-on, be ready to discuss your previous experience in similar positions. Share specific instances where you managed operations during the night shift, ensuring everything ran smoothly. This will reassure them that you can handle the responsibilities of the job.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced during night shifts, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.

Night Porter: Guest Experience & F&B Lead (Night Shift) in Manchester
Hotel Du Vin
Location: Manchester

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