At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and high standards.
- Company: Join Hotel Du Vin, a brand known for its exceptional service and vibrant culture.
- Benefits: Competitive pay, paid breaks, meals on duty, and amazing staff discounts.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make unforgettable memories for guests while advancing your career in hospitality.
- Qualifications: Passion for service and ability to manage guest expectations.
The predicted salary is between 27456 - 27456 £ per year.
Rate of pay / Hours: 13.20 per hour plus TRONC (service charge). Under 18's rate: 10.85 per hour. Contract Type: 5 days per week (inc. weekends), 11pm-7am. Location: Winchester.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!
The Night Supervisor is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained. We create memories that the guest will never forget. This could be the next step for you into a management position within Hotel Du Vin - we actively encourage internal development and progression, Onwards and Upwards.
In addition to competitive rates of pay we offer:
- A share of TRONC / Service Charge.
- Meals provided on duty and all breaks are paid.
- Annual pay review.
- 4 on / 4 off shift patterns available.
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from 65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from 5 per month.
- Referral schemes that pay up to 1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Locations
Night Supervisor - Winchester employer: Hotel Du Vin
Hotel Du Vin is an exceptional employer that prioritises employee growth and well-being, offering competitive pay, a share of service charge, and numerous perks such as discounted stays and dining. With a strong focus on high standards and guest satisfaction, the work culture fosters a sense of pride and camaraderie among staff, while also providing opportunities for career advancement through fully funded apprenticeship programmes. Located in the beautiful city of Winchester, employees enjoy a vibrant atmosphere and the chance to be part of a brand that values sustainability and community support.
StudySmarter Expert Advice🤫
We think this is how you could land Night Supervisor - Winchester
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the area or even pop in for a coffee. Familiarising yourself with the vibe and the services offered will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Show off your personality! When you meet the team, let your passion for hospitality shine through. Share stories of how you've made guests smile in the past – it’s all about that celebrity service vibe!
✨Tip Number 3
Ask questions that show you're keen! Inquire about the hotel's sustainability goals or the training opportunities available. This not only shows your interest but also helps you gauge if this is the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the perks and benefits laid out clearly, so you know exactly what you’re signing up for.
We think you need these skills to ace Night Supervisor - Winchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application specifically for the Night Supervisor role at Hotel Du Vin. Highlight your relevant experience and skills that align with our high standards and commitment to guest satisfaction.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Hotel Du Vin!
How to prepare for a job interview at Hotel Du Vin
✨Know the Brand Inside Out
Before your interview, make sure you research Hotel Du Vin thoroughly. Understand their values, what they stand for, and their approach to guest service. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Night Supervisor, you'll be managing guest expectations and ensuring high standards. Be prepared to share examples from your past experiences where you've gone above and beyond for guests. Highlighting your ability to create memorable experiences will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations during your shift. Think about potential challenges you might face at night and how you would resolve them. Practising these responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the Night Supervisor role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
