At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and maintaining brand standards.
- Company: Join the vibrant team at Hotel du Vin in Winchester.
- Benefits: Competitive pay, flexible shifts, free meals, and discounts on stays and dining.
- Other info: Opportunities for career progression and nationally recognised apprenticeships available.
- Why this job: Make a difference in guest experiences while working in a dynamic environment.
- Qualifications: Experience in hospitality and night shifts preferred; excellent communication skills required.
The predicted salary is between 27000 - 28000 £ per year.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.
As guests sleep soundly in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night. You will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate - you will be cleaning public areas and preparing meeting and event spaces ready for the next day.
You will be assisting guests with their luggage, dealing with any enquiries, and carrying out nightly Health and Safety audits. You will be organised and an excellent communicator.
Experience of working in a similar role is beneficial and experience of night shift work is essential.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.
Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.
In addition to competitive rates of pay we offer:
- A share of TRONC / Service Charge.
- Meals provided on duty and all breaks are paid.
- Annual pay review.
- 4 on / 4 off shift patterns available.
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
- Our Sustainability Goals: 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK. We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year-round. We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens. Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Locations
Night Porter - Winchester employer: Hotel Du Vin
Hotel du Vin in Winchester is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With competitive pay, flexible shift patterns, and comprehensive training programmes, including fully funded apprenticeships, we empower our Night Porters to excel in their roles and advance their careers. Our commitment to sustainability and community support, alongside generous staff discounts and wellness initiatives, makes working with us not just a job, but a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter - Winchester
✨Tip Number 1
Get to know the hotel scene in Winchester! Familiarise yourself with Hotel du Vin and its vibe. When you walk in for your interview, show that you understand their brand and values. It’ll make you stand out as someone who’s genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Night Porter, you'll be interacting with guests and handling inquiries. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your organisational skills! Think about how you would manage the night shift effectively. Prepare examples of how you've kept things running smoothly in previous roles, especially during busy times. This will demonstrate your ability to keep everything ticking along nicely.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Hotel du Vin. Let’s get you that Night Porter role!
We think you need these skills to ace Night Porter - Winchester
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application for the Night Porter role. Highlight any relevant experience, especially in night shifts or hospitality, and connect it to what we’re looking for in a candidate. It shows us you’ve done your homework!
Show Your Enthusiasm:We love seeing candidates who are genuinely excited about the role! In your application, express why you want to work with us at Hotel du Vin and how you can help create great guest experiences during the night.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Hotel Du Vin
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities like managing guest expectations, overseeing the Food & Beverage Department, and conducting Health and Safety audits. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Night Porter, excellent communication is key. Prepare examples of how you've effectively communicated with guests or team members in past roles. Think about times when you resolved issues or made someone feel welcome. This will demonstrate your ability to handle guest enquiries and create a positive atmosphere.
✨Highlight Your Organisational Skills
Being organised is crucial for this role, especially when preparing meeting spaces and keeping public areas immaculate. Bring up specific instances where your organisational skills made a difference in your previous jobs. This could be managing multiple tasks during busy periods or ensuring everything runs smoothly during night shifts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, shift patterns, or opportunities for progression within the company. This shows that you're not only interested in the job but also in how you can grow with the company, which is something they value.
