At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and maintaining brand standards.
- Company: Join the vibrant team at Hotel du Vin in Winchester.
- Benefits: Competitive pay, flexible shifts, free meals, and discounts on stays and dining.
- Other info: Opportunities for career progression and nationally recognised apprenticeships available.
- Why this job: Make a difference in guest experiences while working in a dynamic environment.
- Qualifications: Experience in night shifts and hospitality roles is a plus.
The predicted salary is between 13.07 - 13.07 £ per hour.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained. As guests sleep soundly in their beds, the Nights team keep everything running like clockwork.
Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night. You will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate. You will be cleaning public areas and preparing meeting and event spaces ready for the next day. You will be assisting guests with their luggage, dealing with any enquiries, and carrying out nightly Health and Safety audits.
Experience of working in a similar role is beneficial and experience of night shift work is essential. We are open 7 days a week, 365 days a year and need people to work a range of shifts and days, which means we can offer great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences. Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.
In addition to competitive rates of pay we offer:
- A share of TRONC / Service Charge.
- Meals provided on duty and all breaks are paid.
- Annual pay review.
- 4 on / 4 off shift patterns available.
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary.
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals: 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK. We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round. We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens. Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Locations
Evening/night Porter in Hampshire, Winchester employer: Hotel Du Vin
Hotel du Vin is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With flexible shift patterns, competitive pay, and a range of benefits including discounted stays and meals, we ensure our team feels valued and supported. Our commitment to sustainability and community involvement further enhances the rewarding experience of working in our Winchester location, making it an ideal choice for those seeking meaningful employment in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Evening/night Porter in Hampshire, Winchester
✨Tip Number 1
Get to know the hotel scene in Winchester! Familiarise yourself with Hotel du Vin and its vibe. When you walk in for your interview, show that you understand their brand and what makes them tick. It’ll make you stand out as someone who’s genuinely interested.
✨Tip Number 2
Practice your people skills! As a Night Porter, you'll be the friendly face welcoming guests. Think about scenarios where you’ve helped someone or resolved an issue. Share those stories during your chat – it shows you’re ready to handle guest expectations like a pro!
✨Tip Number 3
Flexibility is key! Be open about your availability and shift preferences. The more adaptable you are, the better your chances of landing the role. Plus, it shows you’re keen to fit into their busy schedule, especially on those lively weekends.
✨Tip Number 4
Don’t forget to check out our website for any additional tips or resources! We’re here to help you shine in your job search. Applying through us not only gives you a direct line to the role but also keeps you in the loop about any cool opportunities we have.
We think you need these skills to ace Evening/night Porter in Hampshire, Winchester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a Night Porter, you'll be the face of our hotel during the night, so show us how you can make guests feel welcome.
Tailor Your Experience:Make sure to highlight any relevant experience you have in similar roles or night shifts. We love seeing how your past experiences can contribute to our team. Be specific about what you've done and how it relates to the Night Porter role – this will help us see why you're a great fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows us you care about the details, which is super important in our line of work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there. So, what are you waiting for? Hit that apply button!
How to prepare for a job interview at Hotel Du Vin
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Porter involves. Familiarise yourself with the responsibilities like managing guest expectations, overseeing the Food & Beverage Department, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be the face of the hotel during the night. Prepare examples from your past experiences where you've gone above and beyond for guests. Highlighting your ability to handle enquiries and assist with luggage will demonstrate that you can provide excellent service even when the sun goes down.
✨Prepare for Health and Safety Questions
Since part of the job involves conducting nightly Health and Safety audits, brush up on relevant protocols and procedures. Be ready to discuss how you would ensure guest safety and maintain standards during your shift. This shows that you take the role seriously and are prepared for the responsibilities it entails.
✨Ask About Shift Flexibility
Given the nature of the job, it's important to discuss shift patterns and flexibility during your interview. Prepare thoughtful questions about how shifts are scheduled and express your willingness to adapt. This not only shows your commitment but also helps you gauge if the role fits your lifestyle.
