At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and maintaining brand standards.
- Company: Join the vibrant team at Hotel du Vin in Winchester.
- Benefits: Competitive pay, flexible shifts, free meals, and discounts on stays and dining.
- Other info: Opportunities for career progression and nationally recognised apprenticeships available.
- Why this job: Make a difference in guest experiences while working in a dynamic environment.
- Qualifications: Experience in hospitality and night shifts preferred; excellent communication skills required.
The predicted salary is between 13.07 - 13.07 £ per hour.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.
Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night. You will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate. This includes cleaning public areas and preparing meeting and event spaces ready for the next day.
You will assist guests with their luggage, deal with any enquiries, and carry out nightly Health and Safety audits. You will be organised and an excellent communicator. Experience of working in a similar role is beneficial, and experience of night shift work is essential.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognised apprenticeships alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences. Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.
In addition to competitive rates of pay, we offer:
- A share of TRONC / Service Charge.
- Meals provided on duty and all breaks are paid.
- Annual pay review.
- 4 on / 4 off shift patterns available.
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays, and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more.
- Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals include:
- 100% of our electricity is generated using renewable energy, mostly from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Locations
Night Porter - Winchester in Hampshire, Hyde employer: Hotel Du Vin
Hotel du Vin in Winchester is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With flexible shift patterns, competitive pay, and comprehensive benefits including discounted stays and meals, we empower our Night Porters to excel in their roles while providing opportunities for career advancement through nationally recognised apprenticeships. Join us in creating memorable guest experiences while enjoying a supportive environment that values sustainability and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter - Winchester in Hampshire, Hyde
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend local events, or even pop into the hotel for a coffee. You never know who might have a lead on a Night Porter position or can put in a good word for you.
✨Tip Number 2
Be ready to showcase your skills! When you get that interview, be prepared to talk about your experience in similar roles and how you can keep things running smoothly during the night shift. Show them you’re the perfect fit!
✨Tip Number 3
Dress to impress! Even if it’s a night job, first impressions matter. Wear something smart-casual that shows you mean business but are also approachable. You want to look like someone guests would feel comfortable asking for help.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and perks we offer, making it easier for you to tailor your approach.
We think you need these skills to ace Night Porter - Winchester in Hampshire, Hyde
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us you're a great fit for the Night Porter role.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially in night shifts or hospitality roles. We love seeing how your past experiences can contribute to making our guests' stays memorable!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences. Avoid fluff and focus on what makes you a great candidate for the Night Porter position.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us you're keen on joining our team at Hotel du Vin in Winchester!
How to prepare for a job interview at Hotel Du Vin
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Night Porter does. Familiarise yourself with the responsibilities like managing guest expectations, overseeing the Food & Beverage Department, and conducting Health and Safety audits. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Night Porter, excellent communication is key. During the interview, practice clear and friendly communication. You might be asked how you would handle guest inquiries or complaints, so think of examples from your past experience where you successfully resolved issues or made guests feel welcome.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this role, especially when managing multiple tasks during the night shift. Prepare to discuss how you prioritise tasks and keep everything running smoothly. You could even share a specific instance where your organisational skills made a difference in your previous job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the position and helps you gauge if the company is the right fit for you. You might ask about the team dynamics, training opportunities, or how they support staff wellbeing. It’s a great way to leave a positive impression!
