At a Glance
- Tasks: Join our team to ensure guest rooms are spotless and welcoming.
- Company: Hotel Du Vin, a vibrant place with a focus on hospitality.
- Benefits: Generous pay, discounts, wellness initiatives, and career development opportunities.
- Other info: Enjoy a supportive environment with sustainability goals and community involvement.
- Why this job: Be part of a fun team while making guests feel at home.
- Qualifications: Attention to detail and a passion for cleanliness; experience is a plus but not required.
The predicted salary is between 27300 - 27300 £ per year.
Working as a Housekeeping Assistant at Hotel Du Vin you will be an essential part of the team. Working behind the scenes to ensure the Hotel du Vin standards are maintained and ensuring our guests' rooms are perfectly prepared ready for check-in.
Role
Housekeeping Assistants will be required to style the rooms with an eye for detail and a passion for cleaning. You will be expected to work in a team to ensure the rooms and general areas of the hotel are ready on time, to our standards and greeting our guests with a smile and warm welcome as they pass you on the corridors. Housekeeping Assistants have just as much interaction with our guests as any other staff member – so must be passionate about hospitality and delivering amazing service to our guests with a smile and personality.
Qualifications
- You’ll have an eye for detail
- You take pride in your work and will enjoy being busy
- This is a physical role and you’ll have to cope with the demands that the role of Housekeeping Assistant will require
- Ideally you will have some experience in a similar role but we will be happy to speak to you even if you have no experience at all.
Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earned.
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Guest-Focused Housekeeping Assistant employer: Hotel Du Vin
Hotel Du Vin is an exceptional employer that prioritises the well-being and development of its staff, offering generous benefits such as heavily discounted accommodation rates, a fully funded apprenticeship programme, and a supportive work culture that encourages personal growth. With a focus on sustainability and community involvement, employees can take pride in contributing to meaningful initiatives while enjoying a vibrant workplace atmosphere that values hospitality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused Housekeeping Assistant
✨Tip Number 1
Get to know the hotel! Before your interview, check out Hotel Du Vin's website and social media. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Housekeeping Assistant, you'll be interacting with guests regularly. Think of some examples where you've provided great service or worked well in a team. This will help you shine during the interview.
✨Tip Number 3
Dress to impress! Even though it's a housekeeping role, showing up looking neat and tidy can make a great first impression. It shows that you take pride in your appearance, just like you'll take pride in your work.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, you’ll get all the latest updates on your application status!
We think you need these skills to ace Guest-Focused Housekeeping Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any experiences or moments that highlight your enthusiasm for making guests feel welcome and valued.
Highlight Your Attention to Detail:As a Housekeeping Assistant, attention to detail is key. Make sure to mention any relevant skills or experiences that demonstrate your ability to keep things tidy and organised, whether in previous jobs or personal projects.
Keep It Personal and Friendly:We want to see the real you! Use a friendly tone in your application and don’t be afraid to inject a bit of personality. Remember, we’re looking for someone who can greet our guests with a smile!
Apply Through Our Website:Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Hotel Du Vin
✨Know the Hotel Inside Out
Before your interview, take some time to research Hotel Du Vin. Familiarise yourself with their values, services, and what makes them stand out in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their standards.
✨Show Your Passion for Hospitality
As a Guest-Focused Housekeeping Assistant, it's crucial to convey your passion for delivering excellent service. Think of examples from your past experiences where you went above and beyond for guests or took pride in your work. This will demonstrate that you understand the importance of guest satisfaction.
✨Highlight Your Attention to Detail
In housekeeping, attention to detail is key. Prepare specific examples that showcase your ability to notice the little things that make a big difference. Whether it’s arranging items neatly or ensuring cleanliness, be ready to discuss how you maintain high standards in your work.
✨Practice Teamwork Scenarios
Since you'll be working closely with a team, think about times when you collaborated effectively with others. Be prepared to share these experiences during the interview, as it will highlight your ability to work well in a team environment and contribute positively to the hotel's atmosphere.
