At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join Hotel Du Vin, a vibrant and welcoming hospitality brand.
- Benefits: Enjoy competitive pay, generous discounts, and career development opportunities.
- Other info: Opportunities for progression and a supportive work environment.
- Why this job: Make guests smile every day while building a rewarding career in hospitality.
- Qualifications: A passion for service and a natural charm for hospitality.
We are looking for a friendly, passionate and energetic receptionist to join the team at One Devonshire Gardens. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.
Responsibilities
- You must have a natural hospitality charm and a passion for service.
- You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.
- As a Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.
- High standards will be second nature to you.
- You love people and making guests smile every day knowing you have delivered celebrity service.
- You want to be part of something different, working with the best food, drink and a brand you will be proud of.
Career Development
At Hotel du Vin we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed the probationary period.
Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Equal Opportunity Statement
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist in Glasgow employer: Hotel Du Vin
At Hotel du Vin, we pride ourselves on being an exceptional employer, offering a vibrant work culture where passion for hospitality meets career development. As a Receptionist at One Devonshire Gardens, you'll enjoy generous benefits, including discounted stays, high street discounts, and fully funded apprenticeship programmes, all while being part of a team that values your growth and well-being. Join us to create unforgettable guest experiences in a supportive environment that champions sustainability and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Glasgow
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Receptionist in Glasgow
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at Hotel Du Vin, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at Hotel Du Vin.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with Hotel Du Vin!
How to prepare for a job interview at Hotel Du Vin
✨Know Your Menu
Before heading into your interview at Hotel Du Vin, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at Hotel Du Vin. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like Hotel Du Vin!
