At a Glance
- Tasks: Lead the reception team and create unforgettable guest experiences at Hotel du Vin.
- Company: Join the vibrant team at Hotel du Vin, known for its exceptional hospitality.
- Benefits: Enjoy competitive pay, discounts, fully funded apprenticeships, and wellness plans.
- Other info: Opportunities for career progression and a supportive work environment.
- Why this job: Be the face of our hotel and make guests smile every day!
- Qualifications: Passion for hospitality and experience in customer service.
The predicted salary is between 27600 - 28800 £ per year.
We are looking for a friendly, passionate and energetic Reception Supervisor to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin. You must have a natural hospitality charm and a passion for service. You will strive to make our guests' experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.
As Reception Supervisor, you and the reception team are the first and last people our guests see; you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You love people and making guests smile every day knowing you have delivered celebrity service. You want to be part of something different, working with the best food, drink and a brand you will be proud of. At Hotel du Vin, we create memories that the guest will never forget.
This could be the next step for you into a Supervisory position within Hotel Du Vin - we actively encourage internal development and progression. Candidates for this position would be given the opportunity to enrol on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested? Click Apply Now.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Reception Supervisor - Nights (M/F/d) in Glasgow employer: Hotel Du Vin
Hotel du Vin is an exceptional employer that prioritises employee growth and development, offering a vibrant work culture where passion for hospitality shines. With competitive pay, extensive benefits including discounted stays and dining, and a commitment to sustainability, employees are empowered to create unforgettable guest experiences while enjoying a fulfilling career path. Join us in Glasgow and be part of a team that values your contributions and supports your journey towards success.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor - Nights (M/F/d) in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotel du Vin. Understand their values, what they stand for, and their approach to hospitality. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your passion for service and how you can bring that natural hospitality charm to the role. Remember, confidence is key!
✨Tip Number 3
Dress to impress! As a Reception Supervisor, you'll be the face of the hotel, so make sure you look the part. Choose an outfit that reflects the hotel's style while still being comfortable. You want to feel good and confident when you walk into that interview!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reception Supervisor - Nights (M/F/d) in Glasgow
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your friendly and passionate side, so don’t be afraid to show us why you love hospitality and making guests smile.
Tailor Your Application:Make sure to tailor your application to the Reception Supervisor role. Highlight your relevant experience and skills that match what we’re looking for, like your natural charm and passion for service. It’ll make a big difference!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if needed, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Hotel du Vin. We can’t wait to hear from you!
How to prepare for a job interview at Hotel Du Vin
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality knowledge before the interview. Understand what makes a great guest experience and be ready to share examples of how you've gone above and beyond in previous roles. This will show that you’re not just passionate about service, but that you also know how to deliver it.
✨Show Off Your People Skills
As a Reception Supervisor, you'll be the face of the hotel, so it's crucial to demonstrate your people skills. Prepare to discuss how you handle difficult situations or guest complaints with charm and professionalism. Think of specific instances where you’ve made guests smile or resolved issues effectively.
✨Get Familiar with Hotel du Vin
Do your homework on Hotel du Vin and its values. Familiarise yourself with their sustainability goals, perks for employees, and the overall vibe of the hotel. This will not only help you answer questions more confidently but also show your genuine interest in being part of their team.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, opportunities for progression, or how they support employee development. It shows that you’re serious about your career and want to contribute positively to the hotel’s success.
