At a Glance
- Tasks: Lead a vibrant reception team and create unforgettable guest experiences.
- Company: Join the dynamic Hotel du Vin team in Glasgow.
- Benefits: Competitive pay, discounts, fully funded apprenticeships, and wellness support.
- Other info: Opportunities for career progression and sustainability initiatives.
- Why this job: Be the face of hospitality and make guests smile every day.
- Qualifications: Passion for service and natural hospitality charm required.
The predicted salary is between 27600 - 36800 £ per year.
We are looking for a friendly, passionate and energetic Reception Supervisor to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin. You must have a natural hospitality charm and a passion for service. You will strive to make our guests' experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.
As Reception Supervisor, you and the reception team are the first and last people our guests see; you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You love people and making guests smile every day knowing you have delivered celebrity service. You want to be part of something different, working with the best food, drink and a brand you will be proud of. At Hotel du Vin, we create memories that the guest will never forget.
This could be the next step for you into a Supervisory position within Hotel Du Vin - we actively encourage internal development and progression. Candidates for this position would be given the opportunity to enrol on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested? Click Apply Now.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Reception Supervisor - Full Time. in Glasgow employer: Hotel Du Vin
Hotel du Vin is an exceptional employer that prioritises the growth and well-being of its staff, offering a vibrant work culture in the heart of Glasgow. With competitive pay, extensive benefits including discounted stays and dining, and a strong commitment to internal development through apprenticeship programmes, employees are encouraged to thrive in their careers while enjoying a supportive environment. Join us to create unforgettable guest experiences and be part of a team that values sustainability and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor - Full Time. in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotel du Vin. Understand their values, what makes them tick, and how they create those unforgettable guest experiences. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Reception Supervisor, you'll be the face of the hotel. So, brush up on your communication and customer service skills. Role-play common scenarios with friends or family to get comfortable handling different types of guest interactions.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share stories about times you've gone above and beyond for guests. Whether it’s a small gesture or a big win, let them see your enthusiasm for making people smile and creating memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks we offer, like the apprenticeship scheme and staff discounts. Let’s get you started on this exciting journey!
We think you need these skills to ace Reception Supervisor - Full Time. in Glasgow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and energetic personality shine through! We want to see your passion for hospitality and how you can bring a smile to our guests' faces.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in reception or customer service. We love seeing how your skills align with what we’re looking for at Hotel du Vin!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Reception Supervisor role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hotel du Vin.
How to prepare for a job interview at Hotel Du Vin
✨Know Your Hospitality Stuff
Brush up on your knowledge of the hospitality industry, especially about Hotel du Vin. Familiarise yourself with their values, services, and what makes them stand out. This will show that you’re genuinely interested and ready to represent the brand.
✨Show Off Your People Skills
As a Reception Supervisor, you'll be the face of the hotel. Prepare examples of how you've handled guest queries or complaints in the past. Highlight your ability to create memorable experiences and make guests feel special.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality environment and shows that you take the opportunity seriously.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the team dynamics, training opportunities, or the company’s sustainability goals. It demonstrates your enthusiasm and helps you gauge if the role is the right fit for you.
