At a Glance
- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Hotel du Vin, a brand known for great food and memorable experiences.
- Benefits: Competitive pay, discounts, wellness initiatives, and career development opportunities.
- Other info: Flexible shifts, apprenticeship programmes, and a supportive work environment.
- Why this job: Make a real impact on guest experiences while learning valuable skills.
- Qualifications: Passion for customer service and a willingness to learn are essential.
The predicted salary is between 26500 - 27500 £ per year.
Rate of Pay: 12.81 + Tronc
Type of Contract: Full or Part Time Considered
Location: St Andrews
In this role you will be the face of the restaurant, you'll help control the flow, and communicate with the Kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.
Experience isn't a deal breaker but a passion for great customer service and a willingness to learn new skills is essential. Do you want to be part of something different, working with the best food, drink and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a F&B Management role - we actively encourage internal development and progression.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from 65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from 5 per month.
- Referral schemes that pay up to 1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
F&b Assistant - St Andrews employer: Hotel Du Vin
Hotel du Vin in St Andrews is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With flexible shift patterns, competitive pay, and a range of benefits including discounted stays and fully funded apprenticeships, we empower our team to thrive while creating unforgettable experiences for our guests. Join us to be part of a supportive environment where your passion for customer service can lead to exciting career progression in the F&B industry.
StudySmarter Expert Advice🤫
We think this is how you could land F&b Assistant - St Andrews
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotel du Vin and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating memorable experiences for guests, think of examples from your past where you've gone above and beyond for someone. Share these stories during your interview to highlight your passion.
✨Tip Number 3
Be flexible with your availability! Since the job requires working various shifts, let them know you're open to different hours. This shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace F&b Assistant - St Andrews
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for great customer service shine through. We love seeing candidates who are genuinely excited about the role and eager to learn new skills.
Tailor Your Application:Make sure to customise your application to highlight how your experiences align with the F&B Assistant role. Mention any relevant skills or experiences that show you can help create unforgettable guest experiences.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team at Hotel du Vin.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Hotel Du Vin
✨Know the Role Inside Out
Before your interview, make sure you understand what being an F&B Assistant entails. Familiarise yourself with the responsibilities mentioned in the job description, like controlling the flow of service and communicating with the kitchen. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Customer Service Skills
Since a passion for great customer service is essential, think of specific examples from your past experiences where you went above and beyond for a guest or customer. Be ready to share these stories during the interview to highlight your commitment to creating memorable experiences.
✨Ask About Training Opportunities
The company offers nationally recognised apprenticeships and brand training, so don’t hesitate to ask about these during your interview. Showing interest in personal development not only reflects your ambition but also aligns with their focus on internal progression.
✨Be Flexible and Open-Minded
Given the variety of shifts available, express your willingness to work different hours, especially evenings and weekends. This flexibility can set you apart from other candidates and shows that you're ready to contribute to the team whenever needed.
