At a Glance
- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Malmaison, a vibrant brand known for great food and unforgettable experiences.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Why this job: Make memories for guests while developing your skills in a fun environment.
- Qualifications: Passion for customer service and a willingness to learn are essential.
- Other info: Flexible shifts, apprenticeship programmes, and a supportive team await you!
Overview
F&B Assistant, Malmaison – Permanent Contract
Employer Hotel Du Vin
Location Reading
Salary £12.30 Per Hour, 40 Hours + Generous Company Benefits, Training & Development
Closing date 30 Oct 2025
Job Type Front of House, Food & Beverage
Sector Hotels
Contract Type Full Time
Responsibilities
- Be the face of the restaurant; help control the flow and communicate with the Kitchen and restaurant management to ensure a smooth and controlled dining experience for guests.
What you’ll get
- We’re open 7 days a week; work a range of shifts with flexible patterns discussed at interview. Evening and weekend demand is higher.
- Nationally recognized apprenticeships that sit alongside detailed brand training.
- Opportunity for internal development and progression into F&B management roles.
Experience & Qualifications
- Experience isn’t a deal breaker; a passion for great customer service and a willingness to learn new skills is essential.
In addition to competitive pay we offer a range of benefits including:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality (rooms from £65 per night).
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off dining in Brasseries and Bistros.
- Fully funded Apprenticeship programmes and ongoing brand training.
- High Street Discounts, cycle to work scheme, Healthcare Cash Plans, referrals up to £1500, and more.
- Complimentary stays on anniversaries with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice 24/7.
Sustainability & Commitments
- 100% renewable electricity; waste recycling targets; chemical-free cleaning systems; volunteer days for sustainability.
EEO Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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F&B Assistant, Malmaison employer: Hotel Du Vin
Contact Detail:
Hotel Du Vin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant, Malmaison
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Malmaison. Understand their values, what they stand for, and how they treat their staff. This will not only help you answer questions better but also show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your passion for customer service and your willingness to learn. Remember, it’s all about showing them you’re the right fit for their vibrant team!
✨Tip Number 3
Dress to impress! Even though it’s a casual environment, looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are serious about landing the job. Plus, you’ll feel more confident!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that F&B Assistant role!
We think you need these skills to ace F&B Assistant, Malmaison
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about creating great experiences for our guests.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the F&B Assistant role. We love seeing candidates who take the time to connect their background with what we do at Malmaison.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff. This helps us get a quick grasp of who you are!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Malmaison family!
How to prepare for a job interview at Hotel Du Vin
✨Know the Role Inside Out
Before your interview, make sure you understand what being an F&B Assistant at Malmaison entails. Familiarise yourself with the responsibilities, like managing the flow of service and communicating with the kitchen. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Customer Service Skills
Since a passion for great customer service is essential, think of specific examples from your past experiences where you went above and beyond for a guest or customer. Be ready to share these stories during the interview to highlight your commitment to creating memorable experiences.
✨Ask About Training Opportunities
Malmaison offers fantastic training and apprenticeship programmes. Show your eagerness to learn by asking about these opportunities during the interview. This not only demonstrates your ambition but also aligns with their focus on internal development and progression.
✨Be Flexible and Open-Minded
With a variety of shifts available, express your willingness to work different hours, especially evenings and weekends. This flexibility can set you apart from other candidates and shows that you're ready to be part of a dynamic team.