At a Glance
- Tasks: Supervise spa operations, deliver treatments, and ensure exceptional guest experiences.
- Company: Join a leading hospitality brand known for its luxurious spa services.
- Benefits: Competitive pay, discounts on stays and dining, and career development opportunities.
- Other info: Enjoy a vibrant work culture with sustainability initiatives and community support.
- Why this job: Be part of a team that creates relaxing experiences and promotes wellness.
- Qualifications: NVQ Level 3 in Beauty Therapy and excellent interpersonal skills required.
The predicted salary is between 28000 - 32000 £ per year.
Spa Supervisor required for our popular Spa. Relax and enjoy providing a Zen experience for every guest. You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Supervisor, you will be passionate about delivering treatments and amazing hospitality to our clients. You will be keen to learn about the REN products and gain experience in a high-end Spa.
Main duties will be:
- Carrying out a range of REN treatments to a high standard
- Maintain the standards of the Spa by supervising the team
- Welcoming clients into the Spa for their treatments in a 5* manner
- Booking in clients on Spa computer system and taking phone calls
- Achieving retail targets
- Building a regular client base
- Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard
Knowledge, experience and skills required:
- Qualified to NVQ Level 3 Beauty Therapy or equivalent
- Excellent interpersonal skills
- High standard of personal appearance
- Computer literate
- Self-motivated
- Good team player
- Must have own transport
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much more
- Cycle to work scheme - save up to 40% on a wide range of bikes
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels.
- Moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Spa Supervisor - Exeter employer: Hotel Du Vin
Hotel du Vin in Bristol is an exceptional employer, offering a vibrant work culture where your passion for customer service can truly shine. With nationally recognised apprenticeship programmes and clear pathways for career progression, you will have ample opportunities for personal and professional growth. Enjoy unique benefits such as heavily discounted room rates and complimentary meals on your anniversaries, all while being part of a brand dedicated to delivering high-quality food and unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Supervisor - Exeter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hotel Du Vin. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hotel Du Vin
Don't be shy about reaching out to Hotel Du Vin directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Supervisor - Exeter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hotel Du Vin and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hotel Du Vin
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
