At a Glance
- Tasks: Lead a team to ensure top-notch room standards and guest satisfaction.
- Company: Join the vibrant Hotel du Vin team in Exeter.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Other info: Be part of a sustainable company with great perks and a supportive culture.
- Why this job: Make guests smile while building a rewarding career in hospitality.
- Qualifications: Experience in housekeeping and a passion for high standards.
The predicted salary is between 27000 - 32000 £ per year.
As Housekeeping Supervisor, you are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not. Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?
You and your team set the tone for the visit and ensure that everything has gone above and beyond to maintain the high standards we expect. We create memories that the guest will never forget. This could be the next step for you into a HOD position within Hotel Du Vin - we actively encourage internal development and progression.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Housekeeping Supervisor - Exeter employer: Hotel Du Vin
At Hotel du Vin Exeter, we pride ourselves on being an exceptional employer that values high standards and employee growth. With a vibrant work culture that encourages internal progression, competitive pay, and a plethora of benefits including discounted stays, wellness initiatives, and a commitment to sustainability, we create an environment where our team can thrive while delivering unforgettable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor - Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of digging into Hotel du Vin's values and culture. This way, you can show them you're not just another candidate but someone who genuinely fits in with their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with their high standards and how you can contribute to creating unforgettable guest experiences.
✨Tip Number 3
Dress to impress! Make sure you look sharp for your interview. A smart appearance shows that you take the role seriously and are ready to represent Hotel du Vin's brand with pride.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeping Supervisor - Exeter
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for high standards and guest satisfaction shine through. We want to see that you genuinely care about creating memorable experiences for our guests!
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience in housekeeping or supervisory roles. We’re looking for specific examples of how you've maintained high standards and led a team.
Be Personable:In your cover letter, don’t be afraid to show a bit of your personality! We love people who can connect with others, so share why you enjoy working in hospitality and what makes you a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Hotel Du Vin
✨Know Your Standards
As a Housekeeping Supervisor, you'll be the gatekeeper of bedroom standards. Brush up on the specific standards and expectations of Hotel du Vin. Familiarise yourself with their cleaning protocols and guest service philosophy so you can confidently discuss how you would maintain and elevate these standards during your interview.
✨Showcase Your People Skills
This role is all about making guests smile and leading a team. Prepare examples of how you've successfully managed teams or resolved guest issues in the past. Highlight your ability to motivate others and create a positive atmosphere, as this will resonate well with the interviewers.
✨Emphasise Your Attention to Detail
Attention to detail is crucial in housekeeping. Be ready to share specific instances where your keen eye for detail made a difference, whether it was in maintaining cleanliness or enhancing guest experiences. This will demonstrate that you understand the importance of perfection in this role.
✨Align with Their Values
Hotel du Vin has a strong focus on sustainability and community involvement. Research their initiatives and think about how your personal values align with theirs. Be prepared to discuss how you can contribute to their sustainability goals and community efforts, showing that you're not just looking for a job, but a place where you can make a difference.
