At a Glance
- Tasks: Manage hotel operations, ensuring excellent guest experiences across departments.
- Company: Join the vibrant team at Hotel du Vin Exeter.
- Benefits: Competitive salary, discounts, wellness programmes, and career development opportunities.
- Other info: Dynamic work environment with sustainability initiatives and community support.
- Why this job: Grow your career in hospitality while making a real impact on guest satisfaction.
- Qualifications: Experience in food & beverage management and strong guest relations skills.
The predicted salary is between 29500 - 29500 £ per year.
Rate of Pay: £29,500 plus Tronc / 40 hours
Type of Contract: Permanent position
Location: Hotel du Vin Exeter
Set Shifts, Competitive Salary, Career Development
Working across multiple departments, this Duty Manager role gives you the chance to work as part of the F&B and Front Office teams in our bustling hotel. You will be a hands-on manager with experience of working within a busy Food & Beverage Department. You will be looking for a role that will allow you to continue your development from Junior HoD to a Senior HoD role.
As Duty Manager within Hotel du Vin, you will be assisting in the smooth running of all customer-facing departments - from working alongside the breakfast team, dealing with a busy check-out period through to checking bedrooms with the Housekeeping Manager. Experience in Guest Relations would be advantageous as would an interest in what is trending in the local area around the hotel.
If you are successful in your application for Duty Manager, you could be expected to progress to a Head of Department role looking after a single department and then onto a more senior HOD role within Malmaison or Hotel Du Vin. We have a number of training courses that will assist you in your development and some fantastic benefits and rewards waiting for you.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Plus on completing your probationary period you will be provided with:
- Private Medical Healthcare.
- Bonus Plan based on clear and transparent KPI's.
- Critical Illness cover.
- Life Assurance.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Duty Manager - Exeter employer: Hotel Du Vin
Hotel du Vin Exeter is an exceptional employer that prioritises employee development and well-being, offering a competitive salary alongside a wealth of benefits including heavily discounted accommodation rates, high street discounts, and fully funded apprenticeship programmes. Our vibrant work culture encourages collaboration across departments, providing ample opportunities for career progression from Junior to Senior Head of Department roles, all while promoting sustainability and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Exeter
✨Tip Number 1
Get to know the hotel scene in Exeter! Research local trends and popular spots around Hotel du Vin. This will not only impress during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn about the company culture.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you handled busy periods or resolved guest issues. This will showcase your hands-on management skills and readiness for the Duty Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Duty Manager - Exeter
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the Duty Manager role shine through. We want to see that you’re genuinely excited about working in a bustling hotel environment and how you can contribute to our team.
Tailor Your CV:Make sure your CV is tailored to highlight your experience in Food & Beverage and Guest Relations. We love seeing how your past roles have prepared you for this position, so don’t hold back on those relevant details!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure you articulate your skills and experiences without unnecessary fluff. This helps us get to know you better!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just click 'Apply Now' and get started!
How to prepare for a job interview at Hotel Du Vin
✨Know the Hotel Inside Out
Before your interview, make sure to research Hotel du Vin Exeter thoroughly. Familiarise yourself with their services, values, and any recent news or events. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Hands-On Experience
As a Duty Manager, you'll be expected to manage multiple departments. Be ready to share specific examples from your past roles where you've successfully handled busy situations in Food & Beverage or Front Office. Highlight your problem-solving skills and ability to work under pressure.
✨Demonstrate Guest Relations Skills
Since experience in Guest Relations is advantageous, prepare to discuss how you've dealt with customer feedback or complaints in the past. Share stories that illustrate your ability to enhance guest experiences and resolve issues effectively.
✨Express Your Career Aspirations
The role offers great career development opportunities. Be open about your ambitions to progress to a Head of Department role. Discuss how you plan to utilise the training courses offered by the hotel to further your career and contribute to the team.
