At a Glance
- Tasks: Lead a team to ensure top-notch room standards and guest satisfaction.
- Company: Join Hotel du Vin, a brand known for its exceptional service and quality.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Other info: Be part of a sustainable company with a focus on community and employee well-being.
- Why this job: Make guests smile while building a rewarding career in hospitality.
- Qualifications: High standards and a passion for customer service are essential.
The predicted salary is between 27600 - 36800 £ per year.
Housekeeping Supervisor 13.27ph / 20 hours Permanent position Hotel du Vin Exeter
You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not. Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?
As Housekeeping Supervisor you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained. We create memories that the guest will never forget. This could be the next step for you into a HOD position within Hotel Du Vin - we actively encourage internal development and progression, Onwards and Upwards.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from 65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from 5 per month.
- Referral schemes that pay up to 1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Locations
Housekeeping Supervisor - Exeter employer: Hotel Du Vin
Hotel du Vin Exeter is an exceptional employer that prioritises high standards and employee satisfaction. With a strong focus on career development, competitive pay, and a vibrant work culture, employees enjoy numerous perks including discounted stays, wellness initiatives, and a commitment to sustainability. Join us to create unforgettable guest experiences while advancing your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor - Exeter
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hotel du Vin's social media and website. This will help you understand their vibe and values, so you can show them you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with their high standards.
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewers, let your passion for hospitality shine through. Share stories about how you've gone above and beyond for guests in the past – they love that stuff!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fab addition to their team!
We think you need these skills to ace Housekeeping Supervisor - Exeter
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for housekeeping shine through! We want to see that you genuinely care about maintaining high standards and making guests smile. Share a little about why you love this line of work.
Tailor Your CV:Make sure your CV is tailored to the Housekeeping Supervisor role. Highlight any relevant experience and skills that match what we’re looking for. It’s all about showing us you’re the perfect fit for our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Avoid fluff and focus on what makes you stand out as a candidate for this position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our fantastic team at Hotel du Vin.
How to prepare for a job interview at Hotel Du Vin
✨Know Your Standards
As a Housekeeping Supervisor, high standards are your bread and butter. Before the interview, brush up on the specific standards that Hotel du Vin expects. Be ready to discuss how you maintain these standards in your previous roles and share examples of when you've gone above and beyond.
✨Showcase Your People Skills
This role is all about making guests smile! Prepare to talk about your experience in leading a team and how you ensure everyone delivers top-notch service. Think of a time when you resolved a guest issue or motivated your team to achieve great results.
✨Emphasise Your Career Goals
Hotel du Vin values internal development, so let them know you're keen to grow within the company. Share your aspirations for moving into a Head of Department position and how you plan to contribute to the hotel's success while achieving your career goals.
✨Be Ready for Practical Questions
Expect some scenario-based questions during the interview. They might ask how you'd handle a situation where a room doesn't meet their standards. Prepare by thinking through your problem-solving strategies and how you would communicate with your team to resolve issues efficiently.
