At a Glance
- Tasks: Manage multiple departments in a bustling hotel and ensure smooth operations.
- Company: Join the vibrant team at Hotel du Vin Exeter.
- Benefits: Competitive salary, discounts, healthcare plans, and career development opportunities.
- Other info: Enjoy a dynamic work environment with sustainability initiatives and wellness activities.
- Why this job: Grow your career from Junior to Senior HoD while making a real impact.
- Qualifications: Experience in Food & Beverage and guest relations is a plus.
The predicted salary is between 29500 - 29500 £ per year.
Rate of Pay: £29,500 plus Tronc / 40 hours
Type of Contract: Permanent position
Location: Hotel du Vin Exeter
Set Shifts, Competitive Salary, Career Development
Working across multiple departments, this Duty Manager role gives you the chance to work as part of the F&B and Front Office teams in our bustling hotel. You will be a hands-on manager with experience of working within a busy Food & Beverage Department. You will be looking for a role that will allow you to continue your development from Junior HoD to a Senior HoD role.
As Duty Manager within Hotel du Vin, you will be assisting in the smooth running of all customer-facing departments - from working alongside the breakfast team, dealing with a busy check-out period through to checking bedrooms with the Housekeeping Manager. Experience in Guest Relations would be advantageous as would an interest in what is trending in the local area around the hotel.
If you are successful in your application for Duty Manager, you could be expected to progress to a Head of Department role looking after a single department and then onto a more senior HOD role within Malmaison or Hotel Du Vin. We have a number of training courses that will assist you in your development and some fantastic benefits and rewards waiting for you.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Plus on completing your probationary period you will be provided with:
- Private Medical Healthcare.
- Bonus Plan based on clear and transparent KPI's.
- Critical Illness cover.
- Life Assurance.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Locations
Duty Manager - Exeter employer: Hotel Du Vin
Hotel du Vin Exeter is an exceptional employer that prioritises employee development and well-being, offering a competitive salary alongside a range of benefits including heavily discounted accommodation rates, high street discounts, and fully funded apprenticeship programmes. With a vibrant work culture that encourages career progression from Junior to Senior Head of Department roles, employees can thrive in a supportive environment while contributing to sustainability initiatives and enjoying unique perks like complimentary stays on work anniversaries.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Exeter
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at local events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up and shine! If you can, visit the hotel or venue where you're applying. A friendly face can make a lasting impression, and it shows you're genuinely interested in the role.
✨Tip Number 3
Prepare for the interview like it's a big game! Research the hotel, know their values, and be ready to discuss how your experience fits into their vision. Confidence is key!
✨Tip Number 4
Don't forget to follow up! A quick thank-you email after your interview can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Duty Manager - Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Duty Manager role. Highlight your experience in Food & Beverage and Front Office, as well as any guest relations skills you have. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you’re excited about the Duty Manager position at Hotel du Vin Exeter and how you can contribute to our team. Be genuine and let your personality come through!
Showcase Your Management Skills:As a hands-on manager, it’s important to demonstrate your leadership abilities. Include examples of how you've successfully managed teams or improved operations in previous roles. We love seeing proactive problem solvers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Hotel du Vin Exeter. Click that 'Apply Now' button!
How to prepare for a job interview at Hotel Du Vin
✨Know the Hotel Inside Out
Before your interview, take some time to research Hotel du Vin Exeter. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Multi-Department Experience
As a Duty Manager, you'll be working across various departments. Be ready to discuss your previous experiences in Food & Beverage and Front Office roles. Prepare specific examples of how you've successfully managed teams or resolved issues in busy environments.
✨Demonstrate Guest Relations Skills
Highlight any experience you have in guest relations. Think of scenarios where you went above and beyond for a guest or handled a difficult situation. This will illustrate your ability to maintain high customer service standards, which is crucial for this role.
✨Express Your Career Aspirations
The role offers great opportunities for career development. Be open about your ambitions to progress from Junior HoD to a Senior HoD role. Discuss how you plan to utilise the training courses offered by the hotel to further your career.
