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- Tasks: Manage guest services overnight and oversee the Food & Beverage Department.
- Company: Luxury hotel in Cheltenham with a focus on exceptional guest experiences.
- Benefits: Meals on duty, annual pay review, and discounted stays at partner hotels.
- Why this job: Join a dynamic team and enhance your hospitality skills while working nights.
- Qualifications: Experience in a similar role and ability to work night shifts.
- Other info: Flexible shifts with great opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
A luxury hotel in Cheltenham is looking for a Night Porter to manage guest services overnight, including overseeing the Food & Beverage Department. The ideal candidate will provide excellent communication, ensure public areas are clean, and assist guests with luggage and inquiries. Experience in a similar role and night shifts is essential.
The position offers flexible shifts and opportunities for career progression. Benefits include meals on duty, annual pay review, and discounted stays at partner hotels.
Overnight F&B & Guest Services Lead in Cheltenham employer: Hotel Du Vin
Contact Detail:
Hotel Du Vin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight F&B & Guest Services Lead in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality during interviews! The role of Night Porter is all about guest interaction, so let your communication skills shine. Be yourself and demonstrate how you can create a welcoming atmosphere.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Night Porter, like handling guest complaints or managing late-night requests. Practising your responses will help you feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to show your enthusiasm for joining our team.
We think you need these skills to ace Overnight F&B & Guest Services Lead in Cheltenham
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any previous experience in guest services or food and beverage roles. We want to see how your background aligns with the Night Porter position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for managing guest services overnight. Remember, we’re looking for someone who can communicate effectively!
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the role. Mention your ability to handle night shifts and your commitment to maintaining clean public areas. This shows us that you’ve done your homework!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows us you’re serious about joining our team at this luxury hotel in Cheltenham!
How to prepare for a job interview at Hotel Du Vin
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Overnight F&B & Guest Services Lead. Familiarise yourself with the hotel’s services and how you can enhance guest experiences during the night shift.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated with guests or team members in past positions. Think about situations where you resolved issues or provided exceptional service.
✨Highlight Relevant Experience
Be ready to discuss your previous experience in similar roles, especially those involving night shifts. Share specific instances where you managed guest services or oversaw food and beverage operations, as this will demonstrate your capability for the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's culture, team dynamics, and opportunities for career progression. This shows your genuine interest in the role and helps you assess if the hotel is the right fit for you.
