At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join the vibrant team at Hotel du Vin in the heart of Bristol.
- Benefits: Enjoy competitive pay, discounts, and fully funded apprenticeship programmes.
- Other info: Opportunities for internal development and progression within the company.
- Why this job: Make guests smile while building a rewarding career in hospitality.
- Qualifications: A passion for service and a natural charm in hospitality.
The predicted salary is between 27000 - 30000 £ per year.
We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.
You must have a natural hospitality charm and a passion for service. You will strive to make our guests' experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes. As Receptionist, you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.
High standards will be second nature to you. You love people and making guests smile every day knowing you have delivered celebrity service. You want to be part of something different, working with the best food, drink and a brand you will be proud of. At Hotel du Vin, we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin - we actively encourage internal development and progression.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- Moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist - Bristol employer: Hotel Du Vin
Hotel du Vin Bristol is an exceptional employer that prioritises employee growth and development, offering a vibrant work culture where passion for hospitality shines. With competitive pay, extensive benefits including discounted stays, apprenticeship programmes, and a commitment to sustainability, we create a supportive environment that encourages our team to thrive while delivering unforgettable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotel du Vin. Understand their values, what makes them unique, and how they treat their guests. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to get comfortable handling guest queries and making them feel welcome. Remember, a friendly smile goes a long way!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects the hotel's vibe while still being professional. You want to look sharp and ready to provide that celebrity service!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Hotel du Vin family. Don’t forget to follow up after applying; a little nudge can make a big difference!
We think you need these skills to ace Receptionist - Bristol
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and energetic personality shine through! We want to see your passion for hospitality and how you can make our guests smile. Remember, you're the face of Hotel du Vin!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a receptionist.
Keep It Professional Yet Approachable:While we want to see your personality, it's also important to maintain a professional tone in your application. Strike a balance between being friendly and showcasing your commitment to high standards in service.
Apply Through Our Website:Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining the Hotel du Vin family. We can't wait to hear from you!
How to prepare for a job interview at Hotel Du Vin
✨Show Your Hospitality Charm
As a receptionist, your natural charm and passion for service are key. During the interview, share specific examples of how you've made guests feel welcome in previous roles. This will demonstrate that you understand the importance of first impressions and can embody the Hotel du Vin ethos.
✨Know the Company Inside Out
Familiarise yourself with Hotel du Vin's values, perks, and sustainability goals. Mentioning these during your interview shows genuine interest and that you’re aligned with their mission. It also gives you a chance to discuss how you can contribute to their goals.
✨Prepare for Common Scenarios
Think about potential guest queries or complaints you might face as a receptionist. Prepare responses that highlight your problem-solving skills and ability to maintain high standards. Role-playing these scenarios with a friend can help you feel more confident.
✨Dress to Impress
While the uniform is important, your interview attire should reflect professionalism and your personality. Choose an outfit that makes you feel confident and aligns with the hotel's style. A polished appearance will reinforce your commitment to high standards.
