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- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and maintaining brand standards.
- Company: Join the vibrant team at Hotel du Vin in Bristol City Centre.
- Benefits: Competitive pay, flexible shifts, discounts on stays and dining, and career development opportunities.
- Why this job: Be the heartbeat of the hotel, creating memorable experiences for guests while working nights.
- Qualifications: Experience in hospitality and night shifts preferred; excellent communication skills are a must.
- Other info: Enjoy wellness initiatives, sustainability efforts, and a supportive work environment.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring that the standards of the brand are maintained. As guests sleep soundly in their beds, the Nights team keep everything running like clockwork.
Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night. You will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate. You will be cleaning public areas and preparing meeting and event spaces ready for the next day. You will be assisting guests with their luggage, dealing with any enquiries, and carrying out nightly Health and Safety audits. You will be organised and an excellent communicator. Experience of working in a similar role is beneficial and experience of night shift work is essential.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, which means we can offer great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We will help you be 'The Difference' between good and great guest experiences. Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.
In addition to competitive rates of pay, we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals include:
- 100% of our electricity is generated using renewable energy, with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Porter - Bristol employer: Hotel Du Vin
Contact Detail:
Hotel Du Vin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Be ready for the interview! Brush up on your knowledge about Hotel du Vin and what makes them stand out. Show them you’re not just another candidate but someone who genuinely wants to be part of their team.
✨Tip Number 3
Dress the part! Even if it’s a night shift, showing up looking sharp and professional can make a great first impression. It shows you take the role seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities right there!
We think you need these skills to ace Night Porter - Bristol
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference, especially for a role like Night Porter where guest interaction is key.
Tailor Your Application: Make sure to tailor your application to the Night Porter role at Hotel du Vin. Highlight any relevant experience you have, especially in night shifts or hospitality. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences – it helps us see your strengths quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our company culture there, which can help you craft a standout application.
How to prepare for a job interview at Hotel Du Vin
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Night Porter does. Familiarise yourself with the responsibilities mentioned in the job description, like managing guest expectations and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Night Porter, excellent communication is key. Prepare examples of how you've effectively communicated with guests or team members in previous roles. Think about times when you resolved issues or provided exceptional service, as these stories will highlight your suitability for the position.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this role, especially during night shifts. Come prepared with examples of how you've managed multiple tasks efficiently in past jobs. You might want to mention any experience with health and safety audits or event preparations, as these are directly relevant to the Night Porter position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, shift patterns, or opportunities for progression within the company. This shows that you're not only interested in the job but also in how you can grow with the company, which is something they value.