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- Tasks: Oversee hotel operations at night, manage guest expectations, and maintain cleanliness.
- Company: Renowned hotel chain in Birmingham with a focus on guest satisfaction.
- Benefits: Flexible hours, discounted stays, wellness programs, and career progression opportunities.
- Why this job: Join a dynamic team and grow your career in the hospitality industry.
- Qualifications: Experience in similar roles, especially during night shifts, and strong organisational skills.
- Other info: Perfect for those seeking flexible work and a chance to shine in hospitality.
The predicted salary is between 988 - 1219 £ per month.
A well-known hotel chain in Birmingham is looking for a Night Porter to oversee hotel operations during nighttime hours.
- Key responsibilities include managing guest expectations, maintaining cleanliness, and handling food and beverage operations.
- Applicants should have experience in similar roles, especially during night shifts, and excellent organizational skills.
- The position offers flexible shifts and opportunities for career progression into supervisory roles.
- A range of benefits including discounted stays and wellness programs are provided.
Night Guest Services Lead | Flexible Hours & Growth in Birmingham employer: Hotel Du Vin
Contact Detail:
Hotel Du Vin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Guest Services Lead | Flexible Hours & Growth in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work night shifts. They can give you insider tips and might even know about openings before they're advertised.
✨Tip Number 2
Show off your experience! When you get the chance to chat with hiring managers, highlight your previous roles and how they relate to managing guest expectations and cleanliness during night hours.
✨Tip Number 3
Be ready for situational questions! Prepare examples of how you've handled challenges in past night shifts, like dealing with difficult guests or ensuring food and beverage operations run smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Night Guest Services Lead | Flexible Hours & Growth in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in night shifts and guest services. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about working nights and how you can enhance our guests' experiences. Keep it friendly and professional – we love a personal touch!
Showcase Relevant Experience: If you've worked in similar roles before, make sure to mention specific examples. We’re looking for candidates who can manage expectations and maintain cleanliness, so share your success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hotel Du Vin
✨Know the Night Shift Inside Out
Make sure you understand the unique challenges and responsibilities of working night shifts. Familiarise yourself with common guest concerns during these hours, and be ready to discuss how you would manage expectations and ensure a smooth operation.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks at once. Highlight any specific systems or methods you used to keep everything running smoothly during busy nights.
✨Demonstrate Your Customer Service Prowess
Guest satisfaction is key in hospitality. Be prepared to share stories that showcase your ability to handle difficult situations or complaints, especially during the night when things can get a bit hectic. This will show your potential employer that you can maintain a calm and professional demeanour.
✨Ask About Growth Opportunities
Since the position offers career progression, don’t hesitate to ask about potential growth paths during your interview. This shows your ambition and interest in long-term commitment, which is something employers love to see!
