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- Tasks: Create unforgettable guest experiences and manage queries with a smile.
- Company: Reputed hospitality brand in Birmingham known for excellence.
- Benefits: Competitive pay, discounted stays, and fully funded apprenticeship programmes.
- Why this job: Be the face of the hotel and make guests feel at home.
- Qualifications: Natural charm for hospitality and commitment to high service standards.
- Other info: Great opportunities for personal growth and career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A reputed hospitality brand in Birmingham seeks a passionate Receptionist to be the face of the hotel. Responsibilities include ensuring excellent guest experiences and managing queries efficiently. Ideal candidates will possess a natural charm for hospitality and a commitment to high service standards.
The position offers competitive pay and a range of attractive perks including discounted stays, fully funded apprenticeship programs, and much more, encouraging both personal growth and guest satisfaction.
Guest Experience Host (Front Desk) – Premium Hotel in Birmingham employer: Hotel Du Vin
Contact Detail:
Hotel Du Vin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host (Front Desk) – Premium Hotel in Birmingham
✨Tip Number 1
Be yourself! When you’re at the interview, let your natural charm shine through. Remember, they want to see how you’d interact with guests, so show off that friendly personality of yours.
✨Tip Number 2
Do your homework on the hotel! Knowing a bit about their values and what makes them stand out can really impress the hiring team. Plus, it shows you’re genuinely interested in being part of their brand.
✨Tip Number 3
Prepare some questions to ask during the interview. This not only shows your enthusiasm but also helps you figure out if this is the right fit for you. Think about what you want to know about their guest experience approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates like you who are eager to join our team.
We think you need these skills to ace Guest Experience Host (Front Desk) – Premium Hotel in Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your natural charm and commitment to providing excellent guest experiences.
Tailor Your Application: Make sure to customise your CV and cover letter for the Guest Experience Host role. Highlight relevant skills and experiences that align with the responsibilities mentioned in the job description.
Be Professional Yet Approachable: While we want you to be yourself, remember that this is a hospitality role. Use a friendly tone in your writing, but keep it professional to reflect the high service standards we uphold.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for all the perks and opportunities we offer!
How to prepare for a job interview at Hotel Du Vin
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share personal experiences where you went above and beyond to create a memorable guest experience, as this will resonate well with the interviewers.
✨Know the Brand Inside Out
Research the hotel brand thoroughly before your interview. Familiarise yourself with their values, mission, and any recent news or initiatives. This knowledge will help you tailor your answers and demonstrate that you're genuinely interested in being part of their team.
✨Practice Common Receptionist Scenarios
Prepare for role-specific questions by practising common scenarios a receptionist might face, such as handling difficult guests or managing multiple queries at once. This will help you showcase your problem-solving skills and ability to maintain high service standards under pressure.
✨Dress to Impress
First impressions matter, especially in hospitality! Dress smartly and professionally for your interview. A polished appearance not only reflects your respect for the opportunity but also aligns with the high standards expected in a premium hotel environment.
