At a Glance
- Tasks: Assist in delivering top-notch food and beverage service at events.
- Company: Join Hotel du Vin, a brand known for its exceptional hospitality and culinary excellence.
- Benefits: Enjoy flexible shifts, competitive pay, discounts, and fully funded apprenticeships.
- Why this job: Be part of a vibrant team creating unforgettable guest experiences while developing your career.
- Qualifications: Passion for food and beverage; knowledge is a plus but not essential.
- Other info: Work with a company committed to sustainability and community support.
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
Rate of Pay / Hours: OTE Up to £13.30 per hour (Including TRONC) plus Generous Company Benefits, Training & Development / 5 Hours per Week
Type of Contract:
Location: Exeter
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!
In this role you will assist in the smooth running of all our events, be part of the Food & Beverage team and grab your chance to work with the best food, drink and a brand you can be proud of. You’ll help control the flow, and communicate with the Kitchen and the restaurant management team to ensure smooth and controlled experiences for our guests. This role also involves working within our 3 AA rosette restaurant where you will be expected to maintain current standards.
We are looking for someone who is passionate about food and beverage and delivering amazing hospitality to our guests. Knowledge of food, wine and beverage is an advantage. You must have passion for hospitality and deliver service with a smile.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We’ll help you be ‘The Difference’ between good and great guest experiences. We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- We work with Wagestream giving instant access to your pay as it’s earned.
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
F & B Assistant employer: Hotel Du Vin Careers
Contact Detail:
Hotel Du Vin Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F & B Assistant
✨Tip Number 1
Familiarise yourself with the menu and beverage offerings at Hotel du Vin. Knowing the details about their food, wine, and cocktails will not only impress during your interview but also show your genuine passion for the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles. This will highlight your commitment to delivering exceptional hospitality.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts and availability. Since the role requires working evenings and weekends, showing that you can adapt to the needs of the business will make you a more attractive candidate.
✨Tip Number 4
Research the company’s sustainability initiatives and be ready to discuss how you can contribute to these goals. Showing that you align with their values can set you apart from other candidates.
We think you need these skills to ace F & B Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service. Emphasise any previous roles where you delivered exceptional customer service or worked in a hospitality environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and beverage. Mention specific experiences that demonstrate your ability to provide excellent service and how you align with the values of Hotel du Vin.
Highlight Flexibility: Since the role requires flexibility in working hours, mention your availability and willingness to work evenings and weekends. This shows you are adaptable and ready to meet the demands of the job.
Showcase Your Knowledge: If you have knowledge of food, wine, or cocktails, make sure to include this in your application. It can set you apart from other candidates and show your enthusiasm for the role.
How to prepare for a job interview at Hotel Du Vin Careers
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for food and beverage service during the interview. Share personal experiences where you went above and beyond to make guests feel special, as this aligns with the company's focus on delivering exceptional hospitality.
✨Demonstrate Knowledge of Food and Beverage
Brush up on your knowledge of food, wine, and cocktails before the interview. Being able to discuss different types of cuisine or suggest pairings can impress the interviewers and show that you're genuinely interested in the role.
✨Emphasise Flexibility and Teamwork
Since the role requires working various shifts, highlight your flexibility and willingness to adapt. Discuss any previous experiences where you successfully collaborated with a team to ensure smooth operations, especially in busy environments.
✨Prepare Questions About Career Development
The company values internal progression, so come prepared with questions about training and development opportunities. This shows that you're not just looking for a job, but are also interested in growing your career within the organisation.