General Manager in Bristol

Hotel du Vin Avon Gorge is looking for a leader. Someone who will understand that running a successful business isn’t just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them, will deliver the expectation of celebrity service.

In this role you’re a real organiser, who loves leading and motivating your team. You will be driving the brand strategy in all elements of the business and set Hotel du Vin apart from the competition as a preferred employer and destination to stay, eat and drink. Situated in Clifton Village, Hotel du Vin Bristol Avon Gorge is a one-of-a-kind 4-star boutique hotel offering an unrivalled experience. Perched on the edge of the Avon Gorge, the hotel offers breath-taking views of the Clifton Suspension Bridge, one of Bristol's most iconic landmarks. With 78 bedrooms, exceptional location, unparalleled amenities, and playful spirit, we’re the perfect base for any Bristol adventure.

This is a popular location with a strong focus on food & beverage, we are, therefore, looking for someone with previous experience in managing a similar sized hotel and operation. You will know the local market and understand how to maximize revenue within the business by looking at the bigger picture, managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to. Ideally you will have had previous experience in managing and motivating teams in a hospitality business that experiences busy seasonal peaks, and you will have a sound knowledge of food and drink in a similar sized property.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it’s earnt.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare.
• Bonus Plan based on clear and transparent KPI’s.
• Critical Illness cover.
• Life Assurance.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels.
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.