At a Glance
- Tasks: Supervise front desk operations and ensure smooth guest experiences.
- Company: Join a vibrant hotel team focused on exceptional service.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a supportive team culture.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 32450 £ per year.
The Reception Duty Manager supervises front desk operations, ensures smooth guest check-in and check-out processes, maintains high service standards, and supports the reception team in delivering an exceptional customer experience.
Key Responsibilities
- Ensure efficient guest check-in and check-out processes.
- Maintain high service standards.
- Support the reception team in delivering an exceptional customer experience.
Hotel Reception / Duty Manager employer: Hotel Cumberland
As a leading hotel group, we pride ourselves on fostering a vibrant work culture that prioritises employee well-being and professional growth. Our team members enjoy competitive benefits, ongoing training opportunities, and a supportive environment that encourages collaboration and innovation, all set in a prime location that enhances both work and leisure experiences.
We think you need these skills to ace Hotel Reception / Duty Manager
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Attention to Detail
Customer Service
Team Management
