Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in a fast-paced environment.
- Company: Join Moxy Hotels, part of the Marriott family, known for its fun and stylish vibe.
- Benefits: Enjoy discounted stays, health plans, and generous holiday allowances.
- Why this job: Be the heart of the hotel, making guests feel at home while having fun.
- Qualifications: Experience in service and team management; great communication skills are a must.
- Other info: Perfect for those who thrive in a lively atmosphere and love connecting with people.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an adaptable problem solver who takes initiative to ensure guests have a great experience. Someone who can manage a team in a fast-paced service role, all while bringing the Moxy brand to life, creating a fun and relaxed environment that makes guests feel at home.
Main Tasks and Responsibilities:
- Assist the Assistant Captain in ensuring the smooth and efficient day-to-day operations
- Assist in providing staff with ongoing coaching, training and development
- Customer service, guest relations and creating positive guest experiences
- You will be updated on the Hotels forecast and what’s going on in-house and in the neighbourhood
- Managing Food & Beverage outlets the Moxy way
- Manage hotel room inventory and checking guests in/out the Moxy way
- Follow all food safety, licensing and health & safety policies to work safely
- Promote & support the Moxy brand and the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multitasker who can balance hard work with great service
- Know being relaxed isn’t the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience:
- Must have experience within the service industry
- Must have experience of team management
- Must have experience of a property management system such as Opera
- Knowledge of POS systems such as Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel & travel industry
Benefits for You:
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Twenty-eight holidays (annually increasing to max thirty-three holidays) pro-rata
*A personality assessment can be part of the recruitment process*
Crew Leader Moxy London Stratford in Stratford-upon-Avon employer: Hotel Co
Contact Detail:
Hotel Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Leader Moxy London Stratford in Stratford-upon-Avon
✨Tip Number 1
Get to know the Moxy brand inside out! Familiarise yourself with their vibe and values, so you can show how you embody that energy during interviews. It’s all about making a connection with the brand and showing you’re the perfect fit.
✨Tip Number 2
Practice your people skills! Since this role is all about creating positive guest experiences, think of examples from your past where you’ve gone above and beyond for customers. We want to hear those stories that showcase your personality and service skills.
✨Tip Number 3
Show off your multitasking abilities! In a fast-paced environment like Moxy, it’s crucial to juggle various tasks while keeping a smile on your face. Prepare to discuss how you manage your time and priorities effectively in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Crew Leader Moxy London Stratford in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Moxie!: When you're writing your application, let your personality shine through! We want to see that fearless do-it-yourself attitude and high energy that makes you a great fit for the Moxy brand.
Tailor Your Experience: Make sure to highlight your experience in the service industry and team management. We love seeing how you've created positive guest experiences in the past, so don’t hold back!
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward. Use simple language and get straight to the point about why you’re the perfect fit for the Crew Leader role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Moxy London Stratford.
How to prepare for a job interview at Hotel Co
✨Show Your Moxie
Emphasise your high energy and fearless attitude during the interview. Share specific examples of how you've taken initiative in past roles, especially in fast-paced environments. This will demonstrate that you embody the Moxy spirit!
✨Team Management Experience
Be ready to discuss your experience in managing teams. Prepare anecdotes that highlight your coaching and development skills, as well as how you've fostered a positive team environment. This is crucial for the Crew Leader role.
✨Customer Service Focus
Since creating positive guest experiences is key, think of times when you went above and beyond for customers. Be specific about what you did and the impact it had. This will show your commitment to excellent service.
✨Know Your Stuff
Familiarise yourself with the Moxy brand and its values. Understand the basics of food safety, licensing laws, and property management systems like Opera. Being knowledgeable will impress the interviewers and show you're serious about the role.