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- Tasks: Lead a vibrant team to create unforgettable guest experiences in food and beverage.
- Company: Join the fun-loving Moxy Plymouth team with a focus on service and teamwork.
- Benefits: Enjoy health plans, discounted stays, and generous holiday allowances.
- Other info: Perfect for those who thrive in fast-paced, fun settings!
- Why this job: Be part of a dynamic environment where your energy and creativity shine.
- Qualifications: Experience in hospitality and a passion for great service.
The predicted salary is between 24000 - 30000 £ per year.
This position is based on a full time contract. Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun environment that makes guests feel at home.
Main Tasks and Responsibilities:
- Helping guests whilst creating positive experiences
- Training team members to Moxy standards in both food and beverage and reception
- Take the lead on food and beverage initiatives, ensuring that menus, tills and pricing are up to date
- Ensuring profitability from a food and beverage perspective
- To organise and prepare for monthly stock takes
- Follow all food safety, licensing and health and safety policies to work safely
- Supervise accurate and efficient reception operations including check in/out procedures
- Monitor the appearance, standards, and performance of the reception with an emphasis on training and teamwork
- Ensure Team Members have updated knowledge of all room categories, room rates, packages, promotions, local area and other general Marriott product knowledge necessary to perform their duties
- Follow Moxy Marriott brand standards
- Together with the team enroll new members for Marriott Bonvoy (loyalty program)
- Ensure Marriott Metrics are met and exceeded
- Although emphasis is on food and beverage, you will be duty manager and be expected to take the lead on shifts including reception
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Benefits for You:
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Twenty eight holidays (annually increasing to max thirty three holidays)
F&B Crew Leader Moxy Plymouth employer: Hotel Co
Contact Detail:
Hotel Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Crew Leader Moxy Plymouth
✨Tip Number 1
Get to know the company culture! Moxy is all about fun and energy, so show us your personality during interviews. Share stories that highlight your experience in creating positive guest experiences and how you can bring that vibe to the team.
✨Tip Number 2
Practice your communication skills! As a confident communicator, you’ll need to engage with guests and team members alike. Try role-playing scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Show off your problem-solving skills! Think of examples where you’ve tackled challenges in a fast-paced environment. We love proactive team players who can think on their feet and keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Moxy team and ready to take on the challenge!
We think you need these skills to ace F&B Crew Leader Moxy Plymouth
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your Moxie and how you can create a fun environment for our guests.
Tailor Your Application: Make sure to tailor your application to the F&B Crew Leader role. Highlight your experience in the service industry and any relevant skills that match the job description. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and make sure to address all the key responsibilities mentioned in the job description. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hotel Co
✨Know Your Stuff
Make sure you’re familiar with the Moxy brand and its values. Brush up on their food and beverage offerings, as well as the Marriott Bonvoy loyalty programme. This will show that you’re genuinely interested and ready to represent the brand.
✨Show Off Your People Skills
As a F&B Crew Leader, you’ll need to be a confident communicator. Practice how you would engage with guests and team members. Think of examples where you’ve created positive experiences or solved problems in a busy environment.
✨Demonstrate Team Spirit
Be prepared to discuss your experience in training and leading teams. Share specific instances where you’ve motivated others or improved team performance. Highlight your ability to create a fun and collaborative atmosphere.
✨Prepare for Practical Scenarios
Expect situational questions that test your problem-solving skills. Think about how you would handle stock takes, ensure compliance with health and safety policies, or manage reception operations during peak times. Show that you can think on your feet!