At a Glance
- Tasks: Drive sales for Moxy Glasgow, building relationships and generating business opportunities.
- Company: Join a vibrant team at Moxy Glasgow Merchant City, part of Marriott.
- Benefits: Competitive salary, career growth, ongoing training, and a supportive culture.
- Other info: Great progression opportunities within Hotel Co 51 and Marriott.
- Why this job: Make an impact in a dynamic environment while developing your sales skills.
- Qualifications: 2+ years in hotel sales, strong communication, and strategic thinking.
The predicted salary is between 35000 - 45000 £ per year.
The Sales Manager Glasgow Merchant City is a commercially driven sales leader within the wider UK Sales team, responsible for generating business for Moxy Glasgow Merchant City. This role focuses on driving demand exclusively for Moxy Glasgow Merchant City by leveraging the hotel’s central location, building strong relationships with local companies and key city partners, growing corporate and intermediary accounts, and identifying opportunities linked to Glasgow’s business, events, and visitor economy.
You will work closely with the on-property team, Marriott Global Sales, Hotel Co 51 colleagues, and local partners including non-accommodation venues such as Strathclyde TIC to generate relevant transient, group, and leisure business for this hotel. You will lead day-to-day proactive sales activity for Moxy Glasgow Merchant City, with a strong focus on building long-term, value-driven client relationships that help deliver the hotel’s revenue goals.
THE JOB- Drive proactive sales activity for Moxy Glasgow Merchant City, building strong relationships with new and existing clients to grow revenue across agreed market segments.
- Identify, qualify, and convert new business opportunities across corporate transient, group corporate, intermediary, and leisure markets for the hotel.
- Develop and manage account plans for key local and national clients, increasing production and share for Moxy Glasgow Merchant City.
- Create and execute a commercial sales plan for the hotel, aligning activity with revenue goals, market opportunities, and property priorities.
- Work closely with the on-property team, Marriott Global Sales, Hotel Co 51 colleagues, and external partners to unlock new demand opportunities for the hotel.
- Conduct regular client-facing activity including sales calls, appointments, site visits, networking events, and local market engagement to generate qualified business.
- Support the hotel with pipeline management, forecasting, account insights, and local market intelligence to strengthen commercial decision-making.
- Monitor market trends, competitor activity, and demand patterns to identify opportunities, protect market share, and keep the hotel commercially competitive.
- Act as a key point of contact for managed accounts, ensuring a high standard of customer service and a smooth handover of business into the hotel.
- Use CRM tools including SFA Web to manage lead activity, track account performance, maintain accurate records, and support reporting.
- Represent Moxy Glasgow Merchant City with a visible and credible presence in the market, building awareness and generating new demand through direct sales activity.
- Ensure all sales administration and booked business are managed efficiently, including proposals, contracts, client communication, and internal follow-up.
- Work with Marketing to align campaigns, messaging, and promotional activity with the commercial priorities of Moxy Glasgow Merchant City.
- Establish and maintain complete and up-to-date lead response information.
- Generate and organise sales reports using multiple data systems.
- Track and report on KPIs such as lead conversion rates, revenue contribution in the managed segments, and client engagement.
Language requirements: Business proficient English.
Profile- Highly detailed and accurate, especially when managing sales data, contracts, and reporting.
- Clear, confident, and persuasive communicator in both written and verbal formats, able to influence stakeholders at all levels.
- Self‑motivated and proactive, with the ability to work independently and manage multiple priorities across a regional portfolio.
- Commercially astute with a strong understanding of revenue management, groups, market trends, and competitor activity.
- Strategic thinker with a hands‑on approach to identifying new business opportunities and driving performance.
- Positive, entrepreneurial mindset with a passion for innovation and continuous improvement.
- Builds trust through authenticity, professionalism, and ethical conduct.
- Maintains confidentiality and handles sensitive information with discretion.
- Comfortable with regular travel across the region to meet clients and support hotel teams.
- Excellent communication and interpersonal skills.
- Proficient at Microsoft Office, especially: Excel, Word, PowerPoint, and Outlook.
- Strong organisational and time management skills.
- Comfortable working in a fast‑paced, dynamic environment.
- Ideal for experienced Sales Managers ready to step into a multi‑site, regional‑level role with greater autonomy and strategic impact.
- Clear progression path within Hotel Co 51 and Marriott for those looking to grow into senior commercial leadership roles.
- Ongoing training and development through Marriott programmes and 1:1 coaching with your line manager.
- A fully supportive sales culture with high‑level talent to learn from.
- Exposure to regional and international sales strategies.
- Bachelor’s degree in Hospitality Management, Business Administration, Sales, or a related field (or equivalent work experience).
- Minimum 2 years of proactive hotel sales experience, ideally within a branded or lifestyle hotel environment.
- Proven track record of achieving or exceeding sales targets in a competitive market.
- Familiarity with CRM systems such as SFA Web or Opera Sales & Catering is highly desirable.
- Strong commercial acumen with the ability to analyse data and translate insights into strategy.
Location: United Kingdom, Glasgow Merchant City
Sales Manager Moxy Glasgow Merchant City employer: Hotel Co
Moxy Glasgow Merchant City is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for ambitious sales professionals. With a strong focus on employee growth, the company offers clear progression paths within Hotel Co 51 and Marriott, alongside ongoing training and development opportunities. Located in the heart of Glasgow, employees benefit from a supportive environment that encourages innovation and collaboration, making it an ideal place to build a rewarding career in hospitality sales.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager Moxy Glasgow Merchant City
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hotel Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hotel Co
Don't be shy about reaching out to Hotel Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Manager Moxy Glasgow Merchant City
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hotel Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hotel Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
