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- Tasks: Lead the night crew, ensuring guests have an unforgettable experience at Moxy.
- Company: Join the vibrant Moxy team in Glasgow, where fun meets hospitality.
- Benefits: Enjoy health plans, discounted stays, and 28+ holidays a year.
- Why this job: Be part of a playful brand that celebrates originality and guest satisfaction.
- Qualifications: Experience in service and team management is essential.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 28800 - 42000 £ per year.
This position is based on a full time contract. Adaptable problem solver who takes initiative to ensure guests have a great experience and can manage a team in a fast-paced service role, all while bringing the Moxy brand to life creating a fun and relaxed environment that makes guests feel at home.
Main Tasks and Responsibilities:
- Running the night audit and balancing the day's business
- Prepare the hotel for the following day
- Managing the night to night operation of the hotel
- Customer service, guest relations and creating positive guest experiences
- Building a team that delivers excellent service the Moxy way
- Managing Food & Beverage outlets the Moxy way
- Manage hotel room inventory and checking guests in/out the Moxy way
- Follow all food safety, licensing and health & safety policies to work safely
- Promote & support the Moxy brand and the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Know being relaxed isn’t the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience:
- Must have experience within the service industry
- Must have experience of team management
- Must have experience of a property management system such as Opera
- Knowledge of POS systems such as Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel & travel industry
Benefits for You:
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Twenty eight holidays (annually increasing to max thirty three holidays)
*A personality assessment can be part of the recruitment process*
Night Manager (Night Crew Leader) Moxy Glasgow Merchant City employer: Hotel Co
Contact Detail:
Hotel Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager (Night Crew Leader) Moxy Glasgow Merchant City
✨Tip Number 1
Get to know the Moxy brand inside out! Familiarise yourself with their vibe and values, so you can show off your passion during interviews. We want to see that you can bring the fun and relaxed atmosphere to life!
✨Tip Number 2
Network like a pro! Connect with current or former Moxy employees on LinkedIn or at industry events. They can give you insider tips and maybe even put in a good word for you. We love seeing candidates who are proactive!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios that might come up during your night shifts. We’re looking for adaptable problem solvers who can keep things running smoothly while keeping guests happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Moxy team. Don’t forget to highlight your experience in the service industry and team management!
We think you need these skills to ace Night Manager (Night Crew Leader) Moxy Glasgow Merchant City
Some tips for your application 🫡
Show Your Moxy Spirit: When you're writing your application, let your personality shine through! We want to see that fearless attitude and high energy that embodies the Moxy brand. Don’t be afraid to show us how you can bring a fun and relaxed vibe to our team.
Tailor Your Experience: Make sure to highlight your relevant experience in the service industry and team management. We’re looking for those who can juggle multiple tasks while keeping guests happy, so give us examples of how you've done this in the past!
Be Clear and Concise: Communication is key, especially in a fast-paced environment like ours. Keep your application clear and to the point, showcasing your skills and experiences without unnecessary fluff. We appreciate straightforwardness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Moxy family!
How to prepare for a job interview at Hotel Co
✨Show Your Moxy Spirit
Embrace the playful and relaxed vibe of Moxy during your interview. Share examples of how you've created fun experiences for guests in previous roles, and don’t be afraid to let your personality shine through. Remember, they’re looking for someone with high energy and a fearless attitude!
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific situations where you’ve successfully solved problems in a fast-paced environment. Think about times when you had to adapt quickly or manage a team under pressure. Highlight your initiative and how you ensured guests had a great experience despite challenges.
✨Know Your Stuff
Familiarise yourself with the Moxy brand and its unique approach to hospitality. Be ready to talk about your experience with property management systems like Opera and POS systems such as Micros. Showing that you understand the operational side will impress them and demonstrate your readiness for the role.
✨Communicate Clearly
As a Night Manager, clear communication is key. Practice articulating your thoughts and experiences in a concise manner. If you speak any other languages, mention them! This could set you apart and show your ability to connect with a diverse range of guests.
