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- Tasks: Join our team as a Crew Member, creating amazing guest experiences and managing hotel operations.
- Company: Moxy London Heathrow is a vibrant hotel brand under Marriott, known for its fun atmosphere.
- Benefits: Enjoy discounted stays, food perks, health plans, and generous holiday allowances.
- Why this job: Be part of a dynamic team where your energy and personality shine while making guests feel at home.
- Qualifications: We're looking for confident communicators with a can-do attitude and some experience in hospitality.
- Other info: A personality assessment may be part of the recruitment process.
The predicted salary is between 28400 - 33600 £ per year.
This position is based on a full time contract. Gross Salary: £13.62 per hour.
Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Main Tasks & responsibilities:
- Helping guests and creating positive experiences.
- Manage hotel room inventory and checking guests in/out the Moxy way.
- Operate Food & Beverage outlets the Moxy way.
- Manage all bills and payments correctly.
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas.
- Follow all food safety, licensing and health and safety policies to work safely.
- Supporting other Crew Members and follow direction from Crew Leaders.
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program.
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude.
- Good with people and enjoy chatting with guests.
- Skilled multi-tasker who can balance hard work with great service.
- Know being relaxed isn’t the same as being lazy.
- Clear communicator fluent in English (and other languages a plus!).
Useful Experience:
- Experience within the service industry.
- Knowledge of hotel systems such as Opera and/or Micros.
- Knowledge of Food Safety & Licensing laws.
- Personal experience of travel and travel industry.
BENEFITS FOR YOU!
- Health Cash Plan.
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide.
- Discount on Food & Beverages at Marriott hotels worldwide.
- Enhanced Maternity/Paternity/Adoption pay.
- Twenty eight holidays (annually increasing to max thirty three holidays).
*a personality assessment can be part of the recruitment process*
Crew Member Moxy London Heathrow employer: Hotel Co
Contact Detail:
Hotel Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member Moxy London Heathrow
✨Tip Number 1
Familiarise yourself with the Moxy brand and its unique approach to hospitality. Understanding their values and how they create a fun, relaxed environment will help you align your answers during interviews.
✨Tip Number 2
Showcase your communication skills by engaging with staff and guests in any relevant settings before your interview. This will not only boost your confidence but also demonstrate your ability to connect with people.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. Highlighting your multitasking abilities will be crucial, as this role requires balancing hard work with excellent service.
✨Tip Number 4
If you have experience with hotel systems like Opera or Micros, be ready to discuss it. Even if you don't, showing a willingness to learn and adapt to new technologies can set you apart from other candidates.
We think you need these skills to ace Crew Member Moxy London Heathrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry. Emphasise any roles where you demonstrated strong communication skills, problem-solving abilities, and teamwork, as these are key for the Crew Member position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences that align with the Moxy brand values, such as creating positive guest experiences and working in fast-paced environments.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description. Focus on your ability to multitask, communicate effectively, and your knowledge of food safety and hotel systems, if applicable.
Show Your Passion for Hospitality: Demonstrate your passion for the hospitality industry in your application. Share any personal experiences related to travel or customer service that reflect your understanding of what makes a great guest experience.
How to prepare for a job interview at Hotel Co
✨Show Your Energy
As a Crew Member, high energy is key. Make sure to convey your enthusiasm during the interview. Share examples of how you've maintained a positive attitude in fast-paced environments.
✨Demonstrate Communication Skills
Since this role involves interacting with guests, practice clear and confident communication. Be prepared to discuss how you handle conversations with customers and resolve any issues they may have.
✨Highlight Teamwork Experience
This position requires being a proactive team player. Share specific instances where you've successfully collaborated with others to achieve a common goal, especially in a service setting.
✨Familiarise Yourself with Food Safety
Knowledge of food safety and licensing laws is crucial. Brush up on these topics before the interview and be ready to discuss how you ensure compliance in your previous roles.
