Assistant Captain (Assistant General Manager) Moxy Bristol

This position is based on a full time contract.

Energetic multitasker who leads from the front to maintains a smooth hotel operation and inspires their team to overdeliver for guests by working hard and having fun. Maintains high standards for our guests, has an eye for detail, as well as a sound business understanding. Builds relationships with key partners and welcomes activity into the hotel by bringing the Moxy brand to life creating a fun and relaxed environment that makes guests feel at home.

Main Tasks and responsibilities

Supports the Captain in all aspects of the management of the hotel

Customer service, guest relations and creating positive guest experiences

Recruits and develops a team that delivers excellent service the Moxy way

Ensure a profitable hotel operation in line with company goals

Manage the team effectively and enforce company policies

Actively involved in the day to day tasks of the team

Managing Food & Beverage outlets the Moxy way

Manage hotel room inventory and checking guests in/out the Moxy way

Follow all food safety, licensing and health and safety policies to work safely

Promote and support the Moxy brand and the Marriott Bonvoy loyalty program

We\’re looking for someone with Moxie, which is all of these things:

Have high energy and a fearless do-it-yourself attitude

Good with people and enjoy chatting with guests

Skilled multi tasker who can balance hard work with great service

Know being relaxed isn\’t the same as being lazy

Clear communicator fluent in English (and other languages a plus!)

Useful Experience

Must have minimum 2 years hotel management experience

Must have minimum 2 years team management

Must have property management system (preferably Opera) experience

Knowledge of Point of Sale system (Preferably Micros)

Knowledge of Food Safety & Licensing laws

Knowledge of maintaining brand standards

Event management, marketing or social media experience

Personal experience of travel and travel industry

BENEFITS FOR YOU!

Health Cash Plan

Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide

Discount on Food & Beverages at Marriott hotels worldwide

Enhanced Maternity/Paternity/Adoption pay

Twenty eight holidays (annually increasing to max thirty two holidays)

*a personality assessment can be part of the recruitment process*

Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 25+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company ́s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.

MOXY HotelsMoxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.

Marriott International, Inc.(NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 10,000 properties under 33 leading brands spanning 141 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott BonvoyTM, its highly-awarded travel program.

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