Night Auditor (Night Crew Member) Moxy Birmingham
Night Auditor (Night Crew Member) Moxy Birmingham

Night Auditor (Night Crew Member) Moxy Birmingham

Birmingham Full-Time 11 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Run night audits, manage guest check-ins/outs, and create positive experiences.
  • Company: Join the vibrant Moxy Birmingham team with a fun and relaxed atmosphere.
  • Benefits: Enjoy discounted hotel rates, health cash plans, and generous holiday allowances.
  • Why this job: Be part of a dynamic team where your energy and personality shine.
  • Qualifications: Experience in the service industry and great communication skills are a plus.
  • Other info: Perfect for those who love multitasking and engaging with guests.

The predicted salary is between 11 - 16 £ per hour.

This position is based on a part-time contract – 20 hours.

Gross Salary: £13.53 per hour.

Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.

Main Tasks and Responsibilities:

  • Running the night audit and balancing the day's accounts.
  • Prepare the hotel for the following day.
  • Helping guests and creating positive experiences.
  • Manage hotel room inventory and checking guests in/out the Moxy way.
  • Operate Food & Beverage outlets the Moxy way.
  • Manage all bills and payments correctly.
  • Prepare food, clean, tidy, restock, take deliveries and organise BOH areas.
  • Follow all food safety, licensing and health & safety policies to work safely.
  • Supporting other crew members and follow direction from crew leaders.
  • Promote & support the Moxy brand and the Marriott Bonvoy loyalty program.

We’re looking for someone with Moxie, which is all of these things:

  • Have high energy and a fearless do-it-yourself attitude.
  • Good with people and enjoy chatting with guests.
  • Skilled multi-tasker who can balance hard work with great service.
  • Know being relaxed isn’t the same as being lazy.
  • Clear communicator fluent in English (and other languages a plus!).

Useful Experience:

  • Experience within the service industry.
  • Knowledge of hotel systems such as Opera and/or Micros.
  • Knowledge of Food Safety & Licensing laws.
  • Personal experience of travel & travel industry.

Benefits for You:

  • Health Cash Plan.
  • Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide.
  • Discount on Food & Beverages at Marriott hotels worldwide.
  • Enhanced Maternity/Paternity/Adoption pay.
  • Twenty-eight holidays (annually increasing to max thirty-three holidays).

*A personality assessment can be part of the recruitment process.*

Night Auditor (Night Crew Member) Moxy Birmingham employer: Hotel Co

At Moxy Birmingham, we pride ourselves on fostering a vibrant and inclusive work culture that encourages creativity and collaboration. As a Night Auditor, you'll enjoy competitive pay, generous holiday allowances, and unique benefits like discounted stays at Marriott hotels worldwide, all while being part of a dynamic team that values your contributions and supports your professional growth.
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Contact Detail:

Hotel Co Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Auditor (Night Crew Member) Moxy Birmingham

✨Tip Number 1

Get to know the Moxy vibe! Before your interview, check out the hotel’s social media and website. This will help you understand their brand and culture, so you can show off your Moxie during the chat.

✨Tip Number 2

Practice your communication skills! Since this role is all about connecting with guests, try role-playing common scenarios with friends. This will help you feel more confident and ready to create those positive experiences.

✨Tip Number 3

Show off your problem-solving skills! Think of examples from your past work where you tackled challenges head-on. Being a proactive problem solver is key in a fast-paced environment like Moxy.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the Moxy family.

We think you need these skills to ace Night Auditor (Night Crew Member) Moxy Birmingham

Confident Communication
Proactive Problem Solving
Teamwork
Customer Service
Hotel Management Systems (Opera, Micros)
Food Safety Knowledge
Licensing Laws Knowledge
Multi-tasking
Attention to Detail
Time Management
Adaptability
Positive Attitude
Fluency in English
Organisational Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your Moxie and how you can bring a fun vibe to our team.

Tailor Your Application: Make sure to tailor your application to the Night Auditor role. Highlight any relevant experience in the service industry and mention specific skills that match what we’re looking for, like being a great communicator or a skilled multitasker.

Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if it helps to get your key points across quickly!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Hotel Co

✨Know the Moxy Vibe

Before your interview, get familiar with the Moxy brand and its unique approach to hospitality. Understand their fun and relaxed atmosphere, and think about how you can contribute to that vibe. This will help you connect with the interviewers and show that you're a great fit for their team.

✨Show Off Your Communication Skills

As a Night Auditor, you'll need to be a confident communicator. Practice discussing your previous experiences in customer service and how you've handled guest interactions. Be ready to share examples of how you’ve created positive experiences for guests, as this will demonstrate your ability to thrive in a fast-paced environment.

✨Prepare for Problem-Solving Scenarios

Expect questions that assess your problem-solving skills. Think of specific situations where you had to tackle challenges, especially in a service context. Prepare to explain your thought process and how you managed to resolve issues while keeping guests happy.

✨Familiarise Yourself with Hotel Systems

If you have experience with hotel systems like Opera or Micros, make sure to mention it during your interview. If not, do a bit of research on these systems so you can discuss how you would quickly adapt to using them. Showing that you're proactive about learning will impress the interviewers.

Night Auditor (Night Crew Member) Moxy Birmingham
Hotel Co
Location: Birmingham

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