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- Tasks: Lead a fun team, create amazing guest experiences, and manage food and beverage operations.
- Company: Join Moxy Hotels, a vibrant and playful hotel brand under Marriott.
- Benefits: Enjoy health plans, discounted stays, and enhanced parental leave.
- Why this job: Be part of a dynamic environment where your energy and creativity shine.
- Qualifications: Experience in the service industry and a passion for hospitality.
- Other info: Great career growth opportunities in a fast-expanding hotel group.
The predicted salary is between 18823 - 43923 £ per year.
This position is based on a full-time contract.
Gross Salary: £31,373 per year
Confident communicator comfortable in a fast-paced service-focused role. Proactive problem solver and team player, who builds a fun environment that makes guests feel at home.
Main Tasks and Responsibilities:
- Helping guests whilst creating positive experiences
- Training team members to Moxy standards in both food and beverage and reception
- Take the lead on food and beverage initiatives, ensuring that menus, tills and pricing are up to date
- Ensuring profitability from a food and beverage perspective
- To organise and prepare for monthly stock takes
- Follow all food safety, licensing and health and safety policies to work safely
- Supervise accurate and efficient reception operations including check in/out procedures
- Monitor the appearance, standards, and performance of the reception with an emphasis on training and teamwork
- Ensure Team Members have updated knowledge of all room categories, room rates, packages, promotions, local area and other general Marriott product knowledge necessary to perform their duties
- Follow Moxy Marriott brand standards
- Together with the team enroll new members for Marriott Bonvoy (loyalty program)
- Ensure Marriott Metrics are met and exceeded
- Although emphasis is on food and beverage, you will be duty manager and be expected to take the lead on shifts including reception
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Clear communicator fluent in English (and other languages a plus)
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Benefits for You:
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty-eight holidays (annually increasing to max thirty-three holidays)
F&B Crew Leader in Southampton employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Crew Leader in Southampton
✨Tip Number 1
Get to know the company culture before your interview. Moxy is all about fun and a relaxed vibe, so show us your personality! Research our values and think about how you can bring that Moxie energy to the team.
✨Tip Number 2
Practice your communication skills! As an F&B Crew Leader, you'll need to chat with guests and lead your team. Try role-playing common scenarios with a friend to boost your confidence and get comfortable with the fast-paced environment.
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples from your past experiences where you turned a challenge into a positive outcome. We love proactive team players who can think on their feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining the Moxy family. Let’s make it happen!
We think you need these skills to ace F&B Crew Leader in Southampton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your Moxie and how you can bring fun to our team.
Tailor Your Application: Make sure to tailor your application to the F&B Crew Leader role. Highlight your experience in the service industry and any relevant skills that match what we’re looking for. It’ll make you stand out!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if it helps to get your key points across!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hotel Co 51
✨Know Your Moxy
Familiarise yourself with the Moxy brand and its unique approach to hospitality. Understand their playful vibe and how they break traditional hotel norms. This will help you connect with the interviewers and show that you're a great fit for their culture.
✨Showcase Your Communication Skills
As a confident communicator, be ready to demonstrate your ability to engage with guests and team members. Prepare examples of how you've successfully handled guest interactions or resolved issues in a fast-paced environment. This will highlight your people skills and proactive problem-solving abilities.
✨Highlight Your Team Leadership Experience
Since the role involves training team members and leading shifts, come prepared with specific examples of your leadership experience. Discuss how you've motivated teams, ensured high standards, and created a fun working environment. This will show that you can embody the Moxy spirit.
✨Understand Food & Beverage Operations
Brush up on your knowledge of food safety, licensing laws, and F&B profitability. Be ready to discuss how you would manage menus, stock takes, and pricing strategies. This will demonstrate your readiness to take the lead on food and beverage initiatives.