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For Companies At a Glance
- Tasks: Deliver top-notch customer service and be the friendly face of Moxy.
- Company: Join the vibrant team at Moxy Aberdeen Airport, part of Marriott.
- Benefits: Enjoy competitive pay, training, discounts, and generous holiday allowance.
- Why this job: Be part of a fun team and make guests feel welcome every day.
- Qualifications: Experience in the service industry and a passion for hospitality.
- Other info: Flexible shifts and opportunities for personal growth in a dynamic environment.
The predicted salary is between 26300 - 31500 £ per year.
Overview
This position is based on a full time contract.
Gross salary: £12.64 per hour
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy.
As Crew Member you’ll be on the front line, delivering a first-class service. You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What We Will Offer You
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working nights shifts
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
- a personality assessment can be part of the recruitment process*
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Receptionist - MOXY Aberdeen Airport employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - MOXY Aberdeen Airport
✨Tip Number 1
Get to know the company culture! Before your interview, check out Moxy's vibe online. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be on the front line, think of scenarios where you can demonstrate your ability to handle guest requests and provide top-notch service. Role-play with a friend if you can!
✨Tip Number 3
Be yourself! Moxy values unique personalities, so don’t be afraid to let your true self shine during the interview. Share your experiences and what makes you passionate about hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really want to join the Moxy team.
We think you need these skills to ace Receptionist - MOXY Aberdeen Airport
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your unique personality shine through. This role is all about being friendly and energetic, so don’t be afraid to show us what makes you special.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in customer service. Mention any previous roles where you’ve delivered top-notch service, as this will resonate with us and the job requirements.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what matters most!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hotel Co 51
✨Show Your Personality
As a Crew Member, your unique personality is key! Be yourself during the interview and let your enthusiasm for customer service shine through. Share personal anecdotes that highlight your friendly nature and passion for helping others.
✨Know the Brand
Familiarise yourself with Moxy's brand standards and values. Research their approach to customer service and be ready to discuss how you can embody these in your role. This shows you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, teamwork, and flexibility. Think of examples from your past experiences that demonstrate your ability to handle guest requests and work well under pressure. Practising these responses will help you feel more confident.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or training opportunities. This shows your interest in the role and helps you gauge if the environment is the right fit for you.
