At a Glance
- Tasks: Be the friendly face of Moxy, checking in guests and serving up fun experiences.
- Company: Join Hotel Co 51, a fast-growing hotel operator with a playful vibe.
- Benefits: Enjoy discounted stays, food perks, and a health cash plan.
- Other info: Moxy celebrates originality and encourages you to bring your unique self to work.
- Why this job: Work in a vibrant environment where your personality shines and guests feel at home.
- Qualifications: High energy, great communication skills, and some service industry experience preferred.
Receptionist / Bartender (Crew Member) - Moxy London Stratford
This position is based on a full time contract.
Gross Salary: £14.11 per hour
Confident communicator comfortable in a fast-paced service focused role.
Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home
Main Tasks & responsibilities
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health and safety policies to work safely
- Supporting other Crew Members and follow direction from Crew Leaders
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi tasker who can balance hard work with great service
- Know being relaxed isn't the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
BENEFITS FOR YOU!
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
*a personality assessment can be part of the recruitment process*
*****
Hotel Co 51 is a European hotel operator behind Moxy Hotels, Courtyard By Marriott, Element by Westin and AC Hotels by Marriott. Founded in Amsterdam in 2020, the company operates a portfolio of hotels across 8 countries including The Netherlands, France, the UK, Belgium, Germany, Italy, Denmark and Poland.
With a strong belief that great hospitality starts with great people, Hotel Co 51 focuses on creating an environment where teams can thrive and guests feel genuine welcome. This people-first mindset shapes everything we do, from daily operations to the overall guest experience.
Learn more at www.hotelco51.com
MOXY Hotels
Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.
Marriott International, Inc.
(NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy™, its highly-awarded travel program.
Receptionist / Bartender (Crew Member) - Moxy London Stratford employer: Hotel Co 51
Hotel Co 51 in York is an exceptional employer that values its team members by fostering a vibrant and inclusive work culture. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you thrive in your role as a Guest Experience Leader. Join us to be part of a dynamic team that prioritises customer satisfaction and promotes the Moxy brand in a lively hotel environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Bartender (Crew Member) - Moxy London Stratford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hotel Co 51. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hotel Co 51
Don't be shy about reaching out to Hotel Co 51 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist / Bartender (Crew Member) - Moxy London Stratford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hotel Co 51 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hotel Co 51
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
